Charlotte Hungerford Hospital
General Surgery • Winsted, CT
About
Charlotte Hungerford Hospital's Surgical Services in Torrington, CT offers general surgery, thoracic surgery, and surgical critical care procedures. The department provides minimally invasive options including robotic da Vinci surgery, laparoscopic, and thoracoscopic approaches for conditions ranging from hernias and breast disease to colon cancer and thyroid surgery.
Clinic Type
General Surgery
Address
538 Litchfield Street, Torrington, CT 06790
Phone
860.406.6865
NorthwestRegionAdvocacy@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital patient satisfaction) (542 surveys)
- Vitals (for Dr. William F. Polito): 4.3 out of 5 stars (4 reviews)
- Healthgrades: 61% would recommend (9% lower than national average) (N/A)
Patients praise
- Effective and high-quality discharge information provided to patients
- Positive personal experiences and bedside manner reported for specific individual surgeons (e.g., Dr. David Aughton)
- Use of safe surgery checklists for inpatient and outpatient procedures
Common complaints
- Lower-than-average quietness in hospital environment
- Issues with effective doctor and nurse communication compared to national benchmarks
- Mixed patient reviews on platforms like Yelp, with some negative reports of staff interaction
- Lower-than-average patient recommendation rates compared to national averages
"Very pleasant people working there. They make you feel comfortable!!! They care about the patient. The Dr. Aughton is Awesome he also cares!!! It shows... thank you for making me feel comfortable!!!"
— LocalityBiz Review for Dr. David Aughton"The worst hospital I've ever been to. Staff is unfriendly and complains the entire time. The care is abysmal. 10/10 do not recommend."
— Yelp Review for Charlotte Hungerford HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford HealthCare HealthCenter - General Surgery - Winsted — Nov 4, 2025
- Location Detail | hartfordhealthcare.org | Hartford HealthCare | CT — Oct 23, 2025
- David Christopher Aughton, MD | Torrington, CT — Feb 9, 2026
- Timothy Peter Gostkowski, MD | Torrington, CT — Jan 24, 2026
- LITCHFIELD COUNTY FOOT CLINIC & SURGERY CENTER - Yelp — Oct 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
More general surgery clinics in Winsted
Hartford HealthCare HealthCenter - General Surgery in Winsted, CT offers general surgery services. Located at 80 South Main Street, Suite 202, the center accepts numerous insurance plans and has one general surgery provider on staff.
Hartford HealthCare Medical Group is a large nonprofit multi-specialty medical practice based in Hartford, CT, and part of Hartford HealthCare. It operates numerous hospitals, medical centers, and care services statewide, including senior care, home health, rehabilitation, and behavioral health. The group emphasizes integrated care through its institute model, offering advanced services in cancer, heart and vascular, neuroscience, orthopedics, urology, and more. The Winsted location (Hartford HealthCare Medical Group Primary Care in Winsted) is part of this network and reflects the system’s emphasis on coordinated, patient-centered care across its many sites. If you’re looking for Winsted-specific primary care details, this network provides the regional support and resources typical of Hartford HealthCare’s multi-site framework.
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