Quest Diagnostics Laboratory & Blood Drawing | Torrington, CT
Laboratory Testing • Winsted, CT • Since 1916
About
Summary: Charlotte Hungerford Hospital is a nonprofit, 109-bed community hospital in Torrington, CT, with emergency services and a range of medical specialties (cardiovascular, cancer care, primary care, wound care, behavioral health, rehab, maternity, urology, etc.). It operates additional services at the Winsted Health Center (in a historic building formerly Winsted Memorial Hospital). The organization has 256 employees, about $16.1 million in annual revenue, and was founded in 1916. Located at multiple CT sites (HQ at 540 Litchfield St, Torrington, and satellite offices in Torrington and Winsted), it provides blood drawing and general healthcare services to the region. Note on user query: The page does not indicate Quest Diagnostics or a dedicated Quest Diagnostics laboratory; it references Charlotte Hungerford’s own blood drawing and lab-related services. If you’re specifically seeking a Quest Diagnostics lab in Torrington or Winsted, this page does not confirm that. Consider contacting Charlotte Hungerford or checking Quest Diagnostics’ locator for a nearby facility.
Clinic Type
Laboratory Testing
Address
CHH Main Building, Ground Floor, Outpatient Entrance, 540 Litchfield Street, Torrington, CT 06790; The Winsted Health Center, 80 South Main Street, Winsted, CT 06098
Phone
866.697.8378
NorthwestRegionAdvocacy@hhchealth.org
Opening Hours
Monday – Friday: 6:00 AM – 5:00 PM; Saturday: 7:00 AM – 12:00 PM
Services Offered
Insurance & Payment
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Not specified on page
Languages Spoken
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FAQs
How do I schedule an appointment?
Appointments are preferred, walk-ins are welcome.
What are the hours for Torrington location?
Monday – Friday: 6:00 AM – 5:00 PM; Saturday: 7:00 AM – 12:00 PM.
Is there a Winsted location and what are its hours?
Winsted: Hart for HealthCare HealthCenter, 80 South Main Street, Lower Level 03, Winsted. Monday – Friday: 6:30 AM – 3:30 PM; Saturday: 7:00 AM – 11:00 AM.
What is the contact information for general information?
Information: 866.697.8378; Appointments: 888.277.8772; Home Drawing: 860.496.6573.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MapQuest/Yelp: Approximately 2.5/5 (MapQuest/Yelp aggregation) (3 reviews (on referenced MapQuest page))
Patients praise
- Competent, skilled, and professional phlebotomists reported by many patients
- Efficient and fast service when appointments are managed correctly
- Convenient online scheduling and registration processes for many users
- Friendly and kind staff experiences noted at various visits
Common complaints
- Inconsistent service quality and unprofessional staff behavior at certain times
- Frustrations with automated check-in kiosks and lack of human interaction
- Difficulties with billing, scheduling errors, and lab result processing
- Long wait times, even with appointments, in some instances
- Concerns regarding clinic physical environments, including small waiting areas
"RUDEST health care facility I have ever been to... A sloppy, unorganized and unprofessional mess."
— Patient review of Torrington location"Went to Winsted and in and out within 30 minutes, no appointment (but suggested), and very professional and kind technicians."
— Patient review of Winsted location"I was seen on time - greeted warmly - my testing was completed professionally - and I was wished a wonderful rest of my day. Terrific experience."
— Patient review of Torrington locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Blood Tests in Winsted, CT | 1 Lab Locations - Rite Aid — Mar 18, 2026
- Phlebotomist II Float at Quest Diagnostics — Mar 4, 2026
- Blood Testing in Torrington, Connecticut — Jun 22, 2026
- 45 S Main St - Unionville, CT | Quest — Jun 16, 2026
- 1389 W Main St - Waterbury, CT | Quest — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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