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Clinic Type

Primary Care

Address

80 South Main Street, Suite 201

Phone

860.738.5940

Email

medgroupcommunications@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Virtual Health Visits and Telehealth

Emergency Care

911

Services Offered

  • Primary Care

Team

  • Borgman, Jordan, MD — Physician

Insurance & Payment

  • Aetna
  • Anthem
  • BCBS Medicare
  • CarePartners of Connecticut
  • Cigna Healthcare
  • Colonial Cooperative Care
  • Community Health Network of Connecticut, Inc.
  • Connecticare
  • Connecticare Commercial
  • Connecticare Medicare
  • Corvel
  • Coventry
  • Essence Healthcare
  • Evercare
  • First Health Group Corp.
  • Focus
  • Health Connecticut
  • Health Direct
  • Health New England
  • Healthy Connecticut
  • HMC/ Northeast Healthcare
  • Medspan Commercial
  • Medspan Medicare
  • Multiplan
  • Northeast Health Direct
  • One Health Plan/ Great-West Healthcare
  • Oxford Health Plans
  • Prime Health Services
  • Private Health Care Systems, Inc.
  • Senior Whole Health
  • United Healthcare
  • WellCare of Connecticut, Inc.

Languages Spoken

FAQs

What is the address of this location?

80 South Main Street, Suite 201, Winsted, CT 06098

What are the primary care services offered at this location?

Primary Care services including Adolescent Medicine, Annual Wellness Visits, Chronic Condition Management, Chronic Disease Diagnosis, Comprehensive health-risk assessments, Diet, Fall and Balance Evaluations, Injury Treatment, Internal Medicine, Medicare Annual Wellness Visits, Medication Management, Memory Assessments, Nutrition, Pediatric Care, Personalized Health Counseling, Preventative Medicine, Rapid Testing, Routine Check-ups, Exams and Screenings, Timely Immunizations, Vaccinations, and Virtual Health Visits and Telehealth.

Do you accept the listed insurance plans at this location?

Yes. See the full list of insurances accepted at this location under Insurance Plans.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hartford HealthCare Medical Group website, Birdeye, and other local business directories: Individual primary care providers at this location hold high ratings, often between 4.8 and 4.9 out of 5 stars (Limited aggregated review counts available across platforms, with some sites showing only 1 or 2 reviews)

Patients praise

  • Modern, clean facility
  • Some reports of professional, empathetic, and thorough care from providers
  • Efficient emergency department experiences for some patients
  • Helpful and friendly intake staff reported by some individuals

Common complaints

  • Reports of rude or insensitive staff behavior
  • Concerns regarding emergency care quality and diagnostic thoroughness
  • Dissatisfaction with wait times and administrative processes in specific departments like the lab

"Finally I got to Winsted primary care were they actually treat me like a human being. So I would recommend this provider to anybody that I know or to anybody reading this review."

Birdeye review for Hartford HealthCare Medical Group

"Everyone from receptionists to nurses to doctors did an amazing job making me feel comfortable and heard. Dr. Defina is an exceptionally doctor..."

User review for Hartford HealthCare Medical Group (Winsted)

"Don’t use this HHC center! My son went here today and he said the staff was very rude and insensitive to him."

LocalityBiz review for Winsted Health Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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