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About

CarolinasDentist offers family, pediatric, cosmetic dentistry, orthodontics, and Invisalign across 13 North Carolina offices, including a Winston-Salem location. As part of Light Wave Dental Management, they operate privately with 77 employees and about $31.5M annual revenue. Winston-Salem is one of their modernized offices (opened less than a year ago, with ongoing renovations and patient care). Contact options and local **Winston-Salem** services align with general CarolinasDentist offerings: routine exams, cleanings, cosmetic improvements, braces/aligners, and family-friendly dentistry. For appointment details at the Winston-Salem location, refer to the Winston-Salem office page or call the local office number.

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Clinic Type

Dental

Address

3340 Tabor Place Court, Winston-Salem, NC 27106

Phone

3363322713

Email

—

Opening Hours

Monday – Friday: 7 a.m.–7 p.m.

Website

https://www.carolinasdentist.com/winston-salem/

Emergency Care

Yes (same-day emergency appointments)

Services Offered

  • family dentistry
  • general dentistry
  • preventive dentistry
  • teeth cleaning
  • exams
  • x-rays
  • oral cancer screenings
  • hygiene services
  • same-day emergency appointments
  • online scheduling
  • restorative dentistry
  • dental sealants
  • fluoride treatment
  • night guards/mouthguards
  • deep cleanings
  • periodontal therapy
  • arestin therapy
  • all-on-x implants

Technology & Equipment

  • ultrasonic scaler
  • state-of-the-art dental tools

Team

  • Dr. Olivia Pilon, North Carolina native; biology degree from University of North Carolina — Dentist
  • Dr. Laurent Pilon, Bachelor of Science in Biology; Canadian origin — Dentist
  • Dr. Lauren Sheppard, Dental degree from University at Buffalo — Dentist

Insurance & Payment

—

credit card, careCredit

Languages Spoken

  • English
  • Español

FAQs

Do you offer same-day emergency appointments?

Yes, we offer same-day emergency appointments.

Do you accept online payments?

We offer online payment options.

Social Media

YoutubeFacebookInstagram

Photos

Dentist in Winston-Salem, NC | CarolinasDentist — Dental clinic in Winston-Salem, NC — photo 1Dentist in Winston-Salem, NC | CarolinasDentist — Dental clinic in Winston-Salem, NC — photo 2Dentist in Winston-Salem, NC | CarolinasDentist — Dental clinic in Winston-Salem, NC — photo 3Dentist in Winston-Salem, NC | CarolinasDentist — Dental clinic in Winston-Salem, NC — photo 4

What Patients Say

Overall sentiment across review platforms: mixed

  • Practice Website / Google: 4.9 out of 5 stars (Approximately 1,100 reviews (Google/Practice site))

Patients praise

  • High overall star ratings (often cited as 4.9/5)
  • Staff praised for being friendly, professional, and knowledgeable
  • Positive experiences with anxiety-reduction and patient comfort
  • Appreciation for same-day emergency appointments and efficiency

Common complaints

  • Reports of poor management and toxic work environment (employee reviews)
  • Allegations of billing issues and dishonest communication regarding insurance/payments
  • Claims of receiving unnecessary or ineffective periodontal treatments
  • Criticism of the practice as a corporate-run chain focusing on profit over patient care

"I’m so grateful I found an amazing practice the staff here is all around amazing from check in to check out."

— CarolinasDentist Website Testimonials

"I do not recommend this dental office. They bill you for periodontal treatment but do not provide deep scaling. They caused my perio to be worse due to not providing proper care."

— MapQuest/Yelp Review

"The management is fake, condescending, toxic and heartless. There is zero training and then you’re just thrown into the dumpster fire that is this office."

— Indeed Employee Reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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