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Clinic Type

Pediatrics

Address

Downtown Health Plaza, Winston-Salem, NC

Phone

8887169253

Email

drew.schindler@advocatehealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatric primary care
  • Newborn well checks
  • Adolescent care
  • Behavioral health integrated services
  • Lactation support
  • Food is Health program / Food Pharmacy
  • Social drivers of health screening
  • Care navigation / transportation assistance
  • Onsite lactation educators
  • Co-located community resources
  • Mother’s Nursing Nook referrals
  • Reach Out and Read
  • WIC clinic (Pediatric nutrition)
  • Imprints Cares, Inc
  • Legal Aid of North Carolina Clinic
  • Pediatric Dermatology referrals
  • Breastfeeding support
  • Pediatric residency teaching site

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 3.3/5 (52 reviews (for the general facility))

Patients praise

  • Thorough and personalized care provided by medical residents and physicians
  • Friendly and helpful office staff
  • Availability of Spanish-speaking staff and interpreters
  • Professional and efficient service for specific procedures like vaccinations
  • Effective care for long-term health needs

Common complaints

  • Long wait times for appointments and during visits
  • Perceived lack of professional responsiveness or care from staff/providers
  • Difficulties with communication, such as unreturned calls
  • Uncomfortable experiences regarding the presence of medical students or residents without clear communication
  • Instances of feeling rushed during examinations

"The Downtown Health Plaza pediatricians have always taken great care of my little one... they are always thorough and have great bedside manner. They really care about their patients. The office staff are great as well."

Leah Justis (via LocalityBiz)

"Downtown Health Plaza is the worse... Wont return calls and dont take patients health seriously AT ALL."

Charles E. Holt (via Birdeye/Google)

"Staff was kind but the wait for my young child was absolutely way too long"

Julia Labore (via LocalityBiz)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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