Mass General Brigham Express Care, Woburn
Laboratory Services • Woburn, MA • Since 1994
About
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare) and now headquartered in Somerville, MA. It operates Massachusetts General Hospital and Brigham and Women’s Hospital along with specialty and community hospitals, home care, urgent care, and a licensed health plan. As of 2024, MGB employs about 82,000 people and generates roughly $20.6 billion in operating revenue, making it one of the region’s largest employers. MGB is a principal teaching affiliate of Harvard Medical School and is known for system-wide governance and cost-management initiatives, including a 2022 Performance Improvement Plan. The system has undergone restructuring and layoffs in 2025 and expanded affiliations/divestitures in cancer care in the Boston area. Key locations include its Somerville HQ (399 Revolution Dr.) and Boston’s 800 Boylston St. MGB’s offerings span hospitals, specialty care, and health plan services across Massachusetts and southern New Hampshire.
Clinic Type
Laboratory Services
Address
425 Washington Street, Woburn, MA 01801
Phone
857-282-2355
patientbilling@partners.org
Opening Hours
Urgent Care Center hours are subject to change, depending on clinical capacity and wait times.
Telehealth
24/7 Virtual Care (for minor illness and injuries)
Emergency Care
Non-life-threatening illness and injury care; those with more serious medical needs will be seen first
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services are available at Mass General Brigham Express Care (Woburn)?
Lab services, Imaging, Same day care for non-urgent conditions, See all conditions we treat.
What conditions do you treat at Mass General Brigham Express Care (Woburn)?
From coughs and colds to cuts and burns and broken bones, our doctors treat a wide range of illnesses and injuries for adults and children ages 3 and older.
What services are available at this location?
Lab services, imaging, same day care for non-urgent conditions, and other conditions we treat.
Can I schedule an appointment or check for wait times?
Check for available appointments (schedule via Patient Gateway) and wait times are subject to change.
What are the hours of operation?
Open daily from 9:00 a.m. to 8:30 p.m.
Is there a virtual care option?
Yes — 24/7 Virtual Care is available for minor illnesses and injuries.
What should I do in a medical emergency?
Call 911 or visit your nearest emergency room if experiencing chest pain, dizziness, heavy bleeding, loss of consciousness, trouble breathing or speaking, or severe abdominal pain.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: Approximately 2.8 - 3.0 out of 5 stars (Approximately 50-52 reviews on Yelp)
- Boston Consumers' Checkbook: 9 reviews reported (9)
Patients praise
- Professional and kind medical/clinical staff
- Clean and well-organized facility
- Convenient and reliable alternative for urgent care when primary care is unavailable
- Efficient check-in process for some patients
Common complaints
- Long or excessive wait times
- Inconsistent or perceived unprofessional front desk staff behavior
- Limited or changing hours without notice
- Inability to treat children under age 3
- Issues with communication or feeling unheard by staff
"I almost didn't go here because of the negative reviews but am glad I ignored them! I got right in on a weeknight... and the medical team spent plenty of time with me."
— Yelp review, Dec 2024"The actual care and caregiving staff are good, but the wait can be excessive, even when there are few patients waiting and front desk staff don't always know how long the wait would be."
— Consumer report, Mar 2025"The receptionist had her hand firmly planted in a bag of chips for the five minutes she was dealing with me. LOL."
— Loc8NearMe review, Aug 2025Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Congratulations to Woburn Urgent Care, January's Business of the Month! - Woburn Chamber of Commerce — Jan 18, 2026
- AI chatbot used by MGB is getting thousands of appointments — May 9, 2026
- CVS and MGB want to collaborate to provide primary care — Jul 31, 2025
- Regulators attach conditions to MGB-CVS MinuteClinic plan | Health & Human Services | statehousenews.com — Jun 11, 2026
- MGB, CVS primary care partnership could inflate health care spending — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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