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Clinic Type

Mental Health Care

Address

50 Tower Office Park, Woburn, MA 01801

Phone

(508)%20409-0000

Email

Opening Hours

Mon-Fri 9:00am–4:00pm; Sat-Sun Closed

Telehealth

Available

Services Offered

  • Mental health care
  • Therapy
  • Psychiatry
  • Medication management
  • TMS therapy
  • Spravato®
  • In-person services
  • Telehealth options

Technology & Equipment

  • TMS therapy
  • Spravato®
  • Telehealth
  • In-person therapy
  • Medication management

Team

  • Clinic Director, Therapist (8+ years experience) — Clinic Director

Insurance & Payment

  • Medicaid
  • Medicare
  • Aetna
  • Blue Cross Blue Shield
  • Carelon
  • Cigna
  • Commonwealth Care Alliance (CCA)
  • Fallon Community Health Plan
  • Harvard Pilgrim Health Care
  • Health New England
  • MassHealth
  • Mass General Brigham
  • Massachusetts Behavioral Health Partnership (MBHP)
  • Optum
  • Senior Whole Health (SWH)
  • Tricare
  • Tufts Health Plan
  • United Healthcare
  • Wellpoint
  • WellSense Health Plan

Acceptance varies by clinic; listed plans reflect Northeast Health Services as a whole. Confirm coverage with central intake.

Languages Spoken

  • English

FAQs

Do you offer telehealth options?

Yes, including telehealth options in addition to in-person services.

What services are offered at the Woburn clinic?

A full suite of personalized mental health services, including therapy, psychiatry, medication management, TMS therapy, and Spravato®.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (LifeStance): 4.1 out of 5 stars (92 reviews)
  • Birdeye (Holistic Behavioral Health Multi Services): 4.5 out of 5 stars (25 reviews)
  • Healthgrades (Dr. Catherine Glenn): 5.0 out of 5 stars (based on 3 reviews) (3 reviews (1 written))

Patients praise

  • Compassionate, supportive, and nonjudgmental environment provided by some clinicians
  • Effective medication management and counseling for many patients
  • Helpful and professional front desk experiences in some specific cases
  • Significant positive impact on patients' mental health and quality of life
  • Highly rated individual providers who are attentive and knowledgeable

Common complaints

  • Difficulties with administrative tasks such as answering phones, appointment scheduling, and communication
  • Inconsistent care due to high staff turnover (specifically with nurse practitioners and psychiatrists)
  • Rudeness or lack of empathy from front desk or administrative staff
  • Issues with medication management, including difficulty obtaining refills or abrupt termination of prescriptions due to administrative/billing barriers
  • Dissatisfaction with financial/billing practices and lack of clear communication regarding insurance coverage

"From the very beginning, Cynthia Worthington created a safe, supportive, and nonjudgmental environment that made it easy for me to open up."

Holistic Behavioral Health Multi Services patient review

"They don’t care about people, they just care about a paycheck. Since I’ve been with them, 2 NP’s have come and gone. Very inconsistent, very difficult to get med refills, very rude front desk person."

Arbour Counseling Services patient review

"The front desk staff was ALWAYS rude. I always had billing/insurance issues with them, to the point where they told me I couldn’t make an appointment because I had a balance... So unfortunately I had to stop my medication COLD TURKEY…. And the had the WORST PANIC IVE EVER HAD."

LifeStance patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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