Mass General Brigham Express Care, Woburn
Urgent Care • Woburn, MA • Since 1994 • Multiple Mass General Brigham Express Care locations locations
About
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare) and now headquartered in Somerville, MA. It operates Massachusetts General Hospital and Brigham and Women’s Hospital along with specialty and community hospitals, home care, urgent care, and a licensed health plan. As of 2024, MGB employs about 82,000 people and generates roughly $20.6 billion in operating revenue, making it one of the region’s largest employers. MGB is a principal teaching affiliate of Harvard Medical School and is known for system-wide governance and cost-management initiatives, including a 2022 Performance Improvement Plan. The system has undergone restructuring and layoffs in 2025 and expanded affiliations/divestitures in cancer care in the Boston area. Key locations include its Somerville HQ (399 Revolution Dr.) and Boston’s 800 Boylston St. MGB’s offerings span hospitals, specialty care, and health plan services across Massachusetts and southern New Hampshire.
Clinic Type
Urgent Care
Address
425 Washington Street, Woburn, MA 01801
Phone
857-282-2355
patientbilling@partners.org
Opening Hours
Hours are subject to change and wait times. Urgent Care Center hours are subject to change, depending on clinical capacity and wait times.
Telehealth
24/7 Virtual Care available; virtual appointments for minor illness and injuries
Emergency Care
If you are experiencing a medical emergency, call 911 or visit your nearest emergency room.
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What ages are accepted?
Children ages 3 and older and adults.
What illnesses and injuries do you treat?
From coughs and colds to cuts and burns and broken bones, our doctors treat a wide range of illnesses and injuries for adults and children ages 3 and older. Digital X-ray and on-site labs are available.
What are the clinic’s hours?
9:00 a.m.–8:30 p.m.
Are there same-day or urgent care services available?
Same day care for non-urgent conditions is available.
Is there virtual care available?
Yes, 24/7 Virtual Care is available for minor illnesses and injuries.
How can I check wait times or schedule?
Check for available appointments (schedule via Patient Gateway) and wait times.
What should I do in a medical emergency?
Call 911 or go to the nearest emergency room.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.8 to 3.0 out of 5 stars (based on various platforms) (Approximately 50 reviews on Yelp)
Patients praise
- Compassionate, kind, and professional clinical staff (nurses and medical providers)
- Thorough and high-quality care
- Clean and well-organized facility environment
- Convenient alternative for urgent needs when primary care is unavailable
- Generally efficient process for many patients
Common complaints
- Long or unpredictable wait times
- Rude or unprofessional front desk staff behavior
- Communication issues and lack of listening during intake
- Occasional unavailability of services (e.g., X-ray)
- Administrative/billing issues during check-in
"I almost didn't go here because of the negative reviews but am glad I ignored them! I got right in on a weeknight (literally a 1-minute wait) and the medical team spent plenty of time with me."
— Yelp reviewer"The actual care and caregiving staff are good, but the wait can be excessive, even when there are few patients waiting and front desk staff don't always know how long the wait would be."
— Consumers' Checkbook reviewer"Should have read the reviews before coming here. They are so rude and as you try and answer the intake questions they start quizzing and interrupting you without actually listening."
— Yelp reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Congratulations to Woburn Urgent Care, January's Business of the Month! - Woburn Chamber of Commerce — Jan 18, 2026
- AI chatbot used by MGB is getting thousands of appointments — May 9, 2026
- CVS and MGB want to collaborate to provide primary care — Jul 31, 2025
- Regulators attach conditions to MGB-CVS MinuteClinic plan | Health & Human Services | statehousenews.com — Jun 11, 2026
- MGB, CVS primary care partnership could inflate health care spending — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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