Wood River Urgent Care & Telemedicine
Family Medicine • Wood River, IL
Clinic Type
Family Medicine
Address
211 E Madison Ave Wood River IL 62095
Phone
618-260-0161
woodriver@doctorsurgentcare group.com
Opening Hours
Open 7 Days a Week 365 days/year
Telehealth
Yes (video visits available)
Emergency Care
On-site trauma room
Services Offered
Technology & Equipment
Insurance & Payment
Cash, Credit/Debit Card, Insurance, Credit Card
Languages Spoken
Pricing
Current Offers
$100 Cash Visit (no insurance) — $100
FAQs
Is there a requirement for appointments?
No appointment needed; walk-ins accepted; video or in-person visits available.
What are your hours?
9:00am – 6:00pm seven days a week
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.5 out of 5 stars (243 reviews)
Patients praise
- friendly and professional staff reported by some patients
- efficient and quick service, with some visits completed in under 30 minutes
- convenience of walk-in availability and telemedicine options
- clear explanations of care from medical providers
Common complaints
- reports of rude staff or providers
- issues with billing or administrative errors, such as not returning personal items like credit cards
- complaints about being turned away for specific medical needs
- inaccurate information regarding hours of operation on holidays
"Very friendly staff and doctor was fantastic!! Would use again if needed.!!!! Thanks urgent care Wood River"
— Debbe B. (via MapQuest)"Don't go here if you want to leave with your debit/credit card. Receptionist didn't give me my card back then told my granddaughter she gave it to me, she didn't."
— Carol B. (via MapQuest)"Do not go to wood river urgent care... to see Anna Hendricks which is the nurse practitioner for that location! She is very rude..."
— Amber W. (via MapQuest)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Wood River Health Staff and Partners Interviewed… | Wood River Health — Aug 8, 2025
- Growth, Challenges and a Sense of Purpose at Wood… | Wood River Health — Feb 4, 2026
- Wood River Health Notifies 55K Patients About August 2024 Data Breach — Jul 30, 2025
- St. Luke’s Wood River Bolsters Emergency Medical Response — Jul 3, 2026
- River Valley Physicians Urgent Care Walk in Clinic and Occupational Health is now open! - East Liverpool City Hospital — Apr 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Wood River
Wood River Health is a Rhode Island nonprofit health system (founded 1976) delivering primary care, dental care, and behavioral health across three offices, including its headquarters in Hope Valley. With 38 staff (+11.8% YoY) and annual revenue around $13.1M, the organization emphasizes accessible care and community well-being. Its services span primary care, dental, behavioral health, and related professional health services, operating as a multi-site center focused on comprehensive, community-oriented health delivery. Contact: 401-539-2461. Website: woodriverhealth.org.
Comparing your options?
See other family medicine clinics in Wood River, or search the full directory by insurance, ratings, and more.