Woodburn Endoscopy Center

Patients praise

• Professional, friendly, and caring staff (nurses, MAs, techs)
• Physicians often described as kind and professional
• Facility is frequently characterized as clean and efficient
• Patients often feel at ease and well-cared for during procedures

Common complaints

• Difficulties with billing and administrative operations (e.g., billing errors, sending accounts to collections, lack of communication/phone responsiveness)
• Reports of unexpected "surprise" balance billing or out-of-network charges
• Occasional reports of rude staff or poor bedside manner during procedures
• Concerns about repetitive administrative questioning and lack of detailed medical guidance (e.g., nutrition information)