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About

Oncology/Hematology at Woodland Hills Medical Center in Woodland Hills, CA provides oncology and hematology services by referral only. The facility is located at 5601 De Soto Ave, Medical Office Tower, Entrance B, 4th Floor, and operates Monday through Friday from 8:30 a.m. to 5 p.m.

Clinic Type

Oncology

Address

5601 De Soto Ave, Medical Office Tower, Entrance B, 4th Floor, Woodland Hills, CA 91367

Phone

818-719-3243 (Local)

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Services Offered

  • Oncology
  • Hematology

Insurance & Payment

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Languages Spoken

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FAQs

How can I get a hard copy of Kaiser Permanente’s provider directory?

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request.

What about hearing and speech impaired services?

For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.

Where can I learn about interpreter services?

Learn more about interpreter services.

What should I know about obtaining prescriptions online?

Order your prescriptions online.

How can I contact the Medical Board of California if I have questions?

You can call the Medical Board of California at 916-263-2382, or visit the Medical Board's site.

Is there additional information about Medi-Cal or Medi-Cal Rx pharmacy options?

Medicare and Medi-Cal related pharmacy information is provided; you can use Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov or call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.7/5 stars (570 reviews)
  • Vivian Health: 4.4/5 stars (32 reviews)
  • U.S. News & World Report (Patient Experience Score): 3/5
  • Leapfrog Group: 85% rating

Patients praise

  • Compassionate, dedicated, and knowledgeable care from specific doctors and nurses
  • Professional and efficient emergency department experiences for some patients
  • High patient satisfaction scores for individual specialists, such as oncologists

Common complaints

  • Dissatisfaction with administrative processes and communication (e.g., appointment delays, difficulty getting help)
  • Concerns regarding staffing levels and responsiveness of nursing staff
  • Perceived lack of empathy or professionalism in some staff interactions
  • Billing and insurance payment concerns

"Dr. Soo J. Im is highly recommended by patients."

— U.S. News & World Report (Doctor Profile)

"I am eternally grateful to Deb and Maddy and feel so blessed to have been paired with these compassionate, dedicated and knowledgeable women."

— Yelp Review

"No sense of urgency. Takes them forever to do anything."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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