University of Vermont Medical Center
Hematology • Woodstock, VT • Since 1995 • Multiple locations including University of Vermont Medical Center – Burlington locations
About
- The University of Vermont Medical Center (UVMMC) is a five-campus academic medical center affiliated with the University of Vermont Health Network, anchored by a 562- to 620-bed hospital in Burlington, VT. It serves roughly one million people in Vermont and northern New York as a regional referral center and about 160,000 residents locally. - Location: 111 Colchester Avenue, Burlington, VT (Colchester address for HQ; additional office in Graniteville, VT). Opened in 1879. - Services: Major academic medical center with trauma capabilities (Level I Adult, Level II Pediatric). Part of the University of Vermont’s medical and nursing education network. - Hematology-specific note: The page provided does not detail hematology services; UVMMC is a large academic medical center with broad specialties, but no specific hematology programs are listed in the excerpt. For hematology specifics at Woodstock, you may need to contact UVMMC directly or check their departments (Hematology/Oncology) at the Burlington campus or any Woodstock-affiliated outreach clinics.
Clinic Type
Hematology
Address
111 Colchester Avenue, Main Campus, East Pavilion, Level 3, Burlington, VT 05401-1473
Phone
+18028478400
ResourceCenter@UVMhealth.org
Opening Hours
Sunday: Closed Monday: 8 am - 5 pm Tuesday: 8 am - 5 pm Wednesday: 8 am - 5 pm Thursday: 8 am - 5 pm Friday: 8 am - 5 pm Saturday: Closed
Telehealth
Available (online and/or video visits; see MyChart for scheduling)
Emergency Care
Emergency services available (within the medical center)
Services Offered
Team
Insurance & Payment
Not specified on page
Not specified on page, Insured billing, Self-pay, CareCredit (if applicable)
Languages Spoken
FAQs
What are the hours of operation?
Monday–Friday 8 am–5 pm; Sunday and Saturday closed.
How can I request an appointment?
Request online with MyChart or contact the practice by phone.
Which insurers are accepted?
Multiple insurers listed under Insurance Accepted; acceptance varies by plan.
How do I reach the Resource Center for patient information?
Call 802-847-8821 or email ResourceCenter@UVMhealth.org.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Neil Zakai, MD): 3.0 (6 ratings (2 reviews shown))
- UVM Health (Dr. Neil A. Zakai, MD): Patient Ratings & Comments section present; individual numeric rating not shown in snippet (38 ratings)
- UVM Health (NP Jessica Okrant): Patient Ratings & Comments section present; individual numeric rating not shown in snippet (Not shown in snippet)
- UVM Health (PA-C Becky Sokolowski): Patient Ratings & Comments section present; individual numeric rating not shown in snippet (Not shown in snippet)
- UVM Health (FNP Colleen Johnston): Patient Ratings & Comments section present; individual numeric rating not shown in snippet (46 ratings)
Patients praise
- Compassionate, caring bedside manner
- Good communication: explanations and answering questions
- Thoroughness and responsiveness (kind, attentive, not rushed)
Common complaints
- Dismissive of patient concerns / poor bedside manner (at least one provider-level complaint)
- Feeling interrogated or talked down; lecture on how to manage symptoms
- Perception that clinician focuses mainly on cancer and may not help for non-cancer issues
"“Dismissive of patient concerns, utterly lacking in bedside manner, unwilling to take the time needed to adequately care for a patient.”"
— WebMD - Dr. Neil Zakai, MD overview (patient review excerpt)"“Dr. Zakai was wonderful. He explained everything, proposed a plan, was kind and thorough.”"
— UVM Health - Neil A. Zakai, MD patient ratings & comments"“Jessica was very kind, present and engaged with my questions and concerned and truly listened”"
— UVM Health - Jessica Okrant, NP patient ratings & commentsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- University of Vermont Health Welcomes 33 New Health Care Providers | The Peru Gazette — Nov 6, 2025
- Hematology/Oncology Assistant/Associate/Full Professor, Clinical Scholar job with University of Vermont | 3525418 — Jul 7, 2026
- Mary Cushman Welcomes Apheresis Expert Jay Raval to UVM Hematology Grand Rounds - Hemostasis Today — Nov 6, 2025
- Hematology/Oncology Assistant/Associate/Full Professor, Clinical Scholar job with University of Vermont | 3506871 — May 21, 2026
- Dr. Lorissa Segal Opens MDVIP Primary Care Practice in Woodstock, VT - News Usa Today — Mar 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More hematology clinics in Woodstock
Dartmouth-Hitchcock’s Ottauquechee Health Center in Woodstock, VT is a small healthcare/ community services site under Mt. Ascutney Hospital. It functions as an individual and family services provider with primary care, supportive services, rehabilitation, hospitalist program, and connections to residential care and Windsor-area programs. The Woodstock-based center employs about 2 people and is linked to broader Mt. Ascutney Hospital and Health Center services. Contact: (802) 457-3030 or (802) 457-2157.
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