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Clinic Type

Pediatrics

Address

Ottauquechee Health Center, 32 Pleasant Street, Woodstock, VT 05091; Mt. Ascutney Hospital & Health Center, 289 County Road, Windsor, VT 05089

Phone

802-457-3030

Email

interpreter.services@hitchcock.org

Opening Hours

Ottauquechee Health Center: Monday–Friday 8 am–5 pm; Saturday 8:30 am–12:30 pm

Emergency Care

Not a 24-hour emergency care center; 24-hour emergency transportation arranged via Woodstock Ambulance Service; Round-the-clock phone coverage

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What are the office hours?

Office hours are Monday through Friday 8 am to 5 pm and Saturday 8:30 am to 12:30 pm.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals, Birdeye, WebMD: 4.3 to 5.0 out of 5 stars (Up to 4-5 reviews per physician)
  • Birdeye (Dartmouth Hitchcock Medical Center): 3.3 out of 5 stars (737 reviews)

Patients praise

  • High regard for the bedside manner and expertise of individual physicians
  • Patients feeling listened to and not rushed during visits with specific doctors

Common complaints

  • Difficulties with appointment scheduling and high wait times
  • Communication challenges and lack of follow-up from clinic staff
  • Issues with medication refills and administrative processes
  • Past reports of severe professional misconduct involving a former local physical therapist

"I have been a patient for years and I consistently have challenges refilling medications. I call and use the online portal ahead of time to request it to be filled and each time something goes wrong."

— LocalityBiz (Review of Ottauquechee Health Center)

"I am so fortunate to have Dr. Steven Smith as my primary care physician for 15 years. He is the best doctor ever. He listens and spends a great deal of time with each patient and you never feel rushed."

— Birdeye (Review of Dr. Steven Smith)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Woodstock, VT·Pediatrics

Mt. Ascutney Hospital and Health Center is a nonprofit, critical-access community hospital serving Windsor and Woodstock, Vermont, with 25 inpatient beds and affiliation to Dartmouth Health. The network includes Mt. Ascutney Hospital in Windsor, Ottauquechee Health Center in Woodstock, and the historic Homes of Runnemede senior living community. It provides primary and specialty care, urgent care, rehabilitation services (including a 10-bed inpatient rehab unit) and a therapeutic pool. The organization traces back to 1933, employs about 105 staff, and operates under the umbrella of a Vermont-based nonprofit with a broader regional health network presence. Ascutney Hospital directly to confirm pediatric inpatient/outpatient services and specialists.

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Woodstock, VT·Pediatrics

Dr. Michael Kilcullen, MD is a board certified pediatrician in Woodstock, Vermont, offering pediatrics and developmental-behavioral pediatrics services. Located at 32 Pleasant Street, the practice provides care in these pediatric specialties.

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