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About

Summary: CCBHC - Community Care Alliance (Woonsocket, RI) is a long-established nonprofit human services organization (founded 1891) operating as a unified agency that integrates resources and programs to support individuals, families, and the broader community. Headquartered in Woonsocket, RI, it serves through 9 offices in the U.S. and has a presence in Australia and Canada. The agency focuses on mental health, emotional well-being, and behavioral supports, aligning with nonprofit management in the human services sector. Key details: private nonprofit, 209 employees, annual revenue around $3.9M, SIC/NAICS codes 80/809 and 62/621, contact via info@communitycareri.org or 401-235-7120. Addresses in Woonsocket include HQ at 800 Clinton Street and multiple Woonsocket locations.

Clinic Type

Behavioral Health

Address

800 Clinton Street, Woonsocket, RI

Phone

401-235-7120 (emergency line); Intake Department 401-235-7121

Email

Opening Hours

Walk-in intake hours: 8am–2pm (as per site) note: specific hours may vary by location; 24/7 emergency line available

Emergency Care

24/7 emergency line: 401-235-7120; dial 988; emergency guidance and escalation to appropriate response; call 911 in health emergencies

Services Offered

  • Mental health supports
  • Substance use treatment
  • Crisis services
  • 24/7 emergency/crisis line
  • Walk-in intake services
  • CCBHC certification-based behavioral health care

Insurance & Payment

Languages Spoken

FAQs

Do you need health insurance to access services at a CCBHC?

No. You do not need health insurance to access services.

Do I need to make an appointment to go to a CCBHC?

Walk-In Hours are available; you may also make an appointment over the phone by calling 401-235-7121.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (general CCA): 3.6/5 (95 reviews)
  • Rehab.com (John Cummings Way location): 3.1/5 (10 reviews)
  • Birdeye (Family Support Center): 4.4/5 (9 reviews)

Patients praise

  • Appreciation for specific helpful staff members and case managers
  • Helpfulness of the Family Support Center for basic needs like food, clothing, and housing referrals
  • Satisfaction with some medical and clinical services (IOP, doctors, nurses)
  • Value as a resource for those in critical need of shelter or support services

Common complaints

  • Rudeness and unprofessional behavior from administrative/phone staff
  • Dissatisfaction with case management effectiveness and resources provided
  • Concerns regarding perceived systemic bias or poor treatment of vulnerable populations
  • Communication issues between departments and staff, as well as with patients
  • Occasional complaints about shelter rules and safety environment

"The secretary that answers the phone is horrifically rude. She always has an additude every time I call there."

LocalityBiz review

"The Family Support Center part of CCA is great at aiding with food, clothes, rental and gas assistance, and referrals to other sources."

Birdeye review

"I went to CCA for case management and was paired with Amanda as a CW. Ultimately CCA has done very little for me besides validate the progress /I/ made without their help."

Rehab.com review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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