Occupational Health Services - UMass Memorial Health
Occupational Health • Worcester, MA • Multiple locations including Marlborough, Webster, Leominster locations
About
UMass Memorial Health Alliance–Clinton Hospital (Clinton, MA) is a 163-bed non-profit community hospital system serving North Central MA and Southern NH, with over 400 physicians across 40 specialties and three campuses (Clinton, Fitchburg, Leominster). It offers comprehensive services including two 24/7 emergency departments, urgent care, primary and specialty care, behavioral health, cancer care (Simonds-Sinon Regional Cancer Center), home health and hospice, geriatric psychiatry, orthopedic care, and more. The hospital emphasizes occupational health through its broader system, with leadership and facilities headquartered in Leominster and a presence in Clinton and Fitchburg. Notable affiliations include a network of facilities and multiple executive leaders (CNO/COO, CMO, CFO, VP External Affairs, Director of Pharmacy, etc.). If you’re seeking Occupational Health Services specifically in Worcester, this Clinton-based system covers North Central MA; for Worcester-area occupational health offerings, you may want to check UMass Memorial Health's Worcester campus(s) directly for services, locations, and contact details.
Clinic Type
Occupational Health
Address
Our Occupational Health Locations: UMass Memorial Medical Center - Marlborough Campus, 157 Union Street, Marlborough, MA 01752; Occupational Health at Harrington, 344 Thompson Road, Webster, MA 01570; Take Charge Occupational Health, 510 North Main Street, Leominster, MA 01453
Phone
855-UMASS-MD (855-862-7763)
volunteerservices@umassmemorial.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What medical evaluations are provided at Occupational Health?
Employee health assessments to ensure fitness for duty and compliance with federal and state regulations, including pre-hire and return-to-work evaluations.
What kind of drug and alcohol testing is available?
Breath alcohol tests, urine collection and testing, and DOT and National Institute of Drug Abuse testing.
Are there physical exams and immunizations?
Yes—comprehensive exams, vaccines and screenings to protect employees’ health.
Does Occupational Health handle workers’ compensation?
Yes—when on-the-job injuries occur, they provide treatment and follow-up.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare / Healthgrades / Hospital Cost Compare: 67%-69% (patients who would recommend or rate 9/10) (300 or more responses in official surveys)
- BBB / Indeed / PissedConsumer: Generally low consumer review ratings on public platforms (757 employee reviews on Indeed)
Patients praise
- Kind and compassionate care noted in some patient interactions
- Some departments (e.g., Dermatology, Ophthalmology) praised for competence and efficiency
- Professionalism and helpfulness of specific staff members in non-emergency settings
Common complaints
- Reports of poor communication and lost medical records
- Complaints regarding administrative handling and billing processes
- Instances of negative patient experiences in emergency departments
- Employee-reported concerns regarding toxic workplace culture, management, and staffing issues
"Everyone was kind and professional and competent. I actually wish they had an ER. Much different atmosphere compared to University and Belmont doctors and people."
— LocalityBiz User Review (Hahnemann Campus)"I had a biopsy done and received the results by telephone that it was malignant melanoma. I would think that reasonable practice would be to schedule an appointment with the patient to go over the results."
— Better Business Bureau ComplaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Worcester confirms two cases of mpox | The Transmission | University of Nebraska Medical Center — Dec 3, 2025
- UMass Memorial, Shields working on $12M upgrade to Worcester outpatient center — Sep 26, 2025
- SHARE Updates: Health Insurance Changes & Open Enrollment — SHARE at UMass Memorial — Oct 28, 2025
- Worcester Medical Residents Persevere Through Fifth Month of Negotiations with UMass - Working Mass — Oct 8, 2025
- UMass Memorial Health Tops List Of Worcester's Largest Employers | Worcester, MA Patch — May 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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