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About

Summary: The Cancer & Hematology Centers (CHC) is Michigan’s largest physician-owned oncology and hematology practice, founded in 1979 and headquartered in Grand Rapids. CHC operates as a privately held Hospitals and Health Care company with 190 employees. They provide specialized cancer and hematology care across 8 U.S. offices in Michigan, including locations in Grand Rapids, Flint, Big Rapids, Holland, and Norton Shores. For Wyandotte-specific information (location, services), CHC does not list a Wyandotte office among the 8 Michigan locations provided. Primary contact: (800) 411-7999 or (616) 975-6149. Website: thechc.com.

Clinic Type

Oncology Services

Address

710 Kenmoor Ave SE, Grand Rapids, Michigan 49546, US

Phone

(800) 411-7999

Email

hoh@chcwm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Oncology
  • Hematology
  • Chemotherapy
  • Immunotherapy
  • Targeted Therapy
  • Hormone Therapy Cancer Treatment
  • Laboratory Services
  • Clinical Trials
  • Same Day Clinic
  • Behavioral Oncology
  • Specialization Teams
  • Lansing clinic
  • Holland/Big Rapids/Flint/Muskegon/ Michigan locations
  • Lemmen Holton Cancer Pavilion
  • Michigan Cancer Specialists
  • Midwest START Clinical Trials partnership

Insurance & Payment

—

Languages Spoken

—

FAQs

What is CHC?

The Cancer & Hematology Centers deliver advanced care in a personal way and are the largest physician-owned oncology/hematology practice in Michigan.

How can I learn about clinical trials?

CHC provides information about clinical trials through its Research Department and START Midwest partnership; talk to your physician to see if you qualify.

Request Appointment

Find clarity and confidence in your care. Request an appointment or second opinion with our team of cancer and hematology specialists.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Grand Rapids location): 4.9 out of 5 stars (228 reviews)
  • Birdeye (Norton Shores location): 4.8 out of 5 stars (391 reviews)
  • Birdeye (Roseville/Michigan Cancer Specialists location): 4.9 out of 5 stars (521 reviews)

Patients praise

  • Compassionate, kind, and knowledgeable medical staff and doctors
  • Well-maintained, clean, and welcoming facilities
  • Efficient, timely appointments in some locations
  • Supportive environment for patients and their families

Common complaints

  • Billing and insurance issues, including double billing and difficulty reaching the billing department
  • Communication barriers, such as unreturned phone calls and lack of follow-up on test results
  • Concerns regarding staff behavior and professionalism in specific instances
  • Frustrations with scheduling and coordination of care between different treatments

"Ever since being taken over by the Michigan Cancer Specialists, I have nothing but billing problems that I never had before... When I call billing at MCS I get voice mails and oh its not us another company was doing the billing."

— Birdeye User Review

"My experience was poor. Communication was lacking is an understatement. No one returns phone calls. No one calls with results from testing."

— Yelp User Review

"I'm 37 years old and I am one of the younger patients, but I don't get treated any different, everyone there is so caring, loving and you truly feel like family the moment you walk through those doors."

— LocalityBiz User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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