Baylor Scott & White Family Medicine – Wylie
Family Medicine • Wylie, TX
Clinic Type
Family Medicine
Address
600 Cooper Dr, Ste 100, Wylie, TX, 75098
Phone
469.800.2630
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Opening Hours
Closed from 8 am until 5 pm (office hours referenced; explicit daily hours not fully provided)
Services Offered
Insurance & Payment
Insurances accepted section present but no specific insurers listed in provided text
Online bill pay via MyBSWHealth, Pay a bill as a guest, Automated phone payment system, Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements, Make a one-time payment without registering by selecting the"Pay a Bill as a Guest" option, Pay by mail, Pay by phone, Payments to HTPN can be made over the phone (1.866.377.1650), Pay in person
Languages Spoken
FAQs
What insurances are accepted?
Aetna plans and Baylor Scott & White Health Plan options are accepted, among others listed in the Insurance section.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Baylor Scott & White Official Website: 4.9/5 stars (703 reviews)
- WebMD (Dr. John Mercer): 5.0/5 stars (165 ratings)
- Healthgrades (Dr. Travis Caudill): 4.7/5 stars (195 ratings)
Patients praise
- Physicians are described as excellent listeners who take time to address patient concerns
- Staff are consistently praised for being warm, caring, and professional
- Facility is noted as being clean, well-organized, and efficient
- Many patients report long-term relationships with providers and trust in their medical judgment
- Clear communication regarding symptoms and treatments
Common complaints
- Some patients note the difficulty of getting appointments due to high demand for certain providers
- A minority of reviews mention dissatisfaction, with some low ratings noted for specific providers
"Dr Mercer listens and understands and truly cares."
— WebMD Patient Review"Dr. Caudill is seriously the BEST doctor I've ever been to. Very thorough and always caring."
— Healthgrades Patient Review"Several patients note the difficulty of getting appointments due to his popularity, but express that the quality of care makes it worthwhile."
— WebMD Patient SummarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Fauzia K. Osama, MD - Internal Medicine Physician in Wylie, TX — May 14, 2026
- Latonya Johnson, FNP, Nurse Practitioner | Red Oak, TX | WebMD — Sep 17, 2025
- Dr. Eliza Contreras, MD, Family Physician | Waxahachie, TX | WebMD — Oct 10, 2025
- Dr. Colton A. Rice, MD - Emergency Medicine Physician in Wylie, TX — Jun 11, 2026
- Lauren A. Sanchez, NP - Nurse Practitioner in Wylie, TX — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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