Baylor Scott & White Family Medicine – Wylie
Internal Medicine • Wylie, TX
Clinic Type
Internal Medicine
Address
600 Cooper Dr, Ste 100, Wylie, TX 75098
Phone
469.800.2630
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Opening Hours
8 am – 5 pm
Services Offered
Insurance & Payment
Online payment: enroll/login to MyBSWHealth; pay as a guest, Pay by phone via automated system 24/7 (1-866-377-1650), Customer service payments by phone 8:00 AM - 5:00 PM, Mon-Fri (1-800-994-0371), Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements., Make a one-time payment without registering by selecting the"Pay a Bill as a Guest" option., Pay by mail, Pay by phone, Pay in person
Languages Spoken
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Pricing
FAQs
What insurances are accepted?
Aetna and Baylor Scott & White Health Plan options are accepted, including various Aetna plans and BSW Health Plan options.
How can I pay my bill?
Options include MyBSWHealth online payments, Pay a Bill as a Guest, pay by mail, pay by phone, or pay in person.
Is there financial assistance available?
Yes, Baylor Scott & White Health offers financial assistance and has customer service representatives and financial counselors to help find solutions.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades (Dr. Travis Caudill, MD): 4.7 out of 5 stars (195 reviews)
- WebMD (Dr. John Mercer, MD): 5 out of 5 stars
Patients praise
- Exceptional listening skills and thoroughness of physicians
- Caring, compassionate, and professional demeanor
- Clear communication and explanation of treatments
- Efficient clinic operation and friendly staff
- Strong, long-term patient-provider relationships
Common complaints
- Long wait times to get an appointment due to provider popularity
"Dr Caudill is seriously the BEST doctor I've ever been to. Very thorough and always caring."
— Healthgrades review for Dr. Travis Caudill"Dr. MERCER takes the time to explain what going on helps you understand symptoms and treatments."
— WebMD review for Dr. John MercerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Fauzia K. Osama, MD - Internal Medicine Physician in Wylie, TX — May 14, 2026
- Latonya Johnson, FNP, Nurse Practitioner | Red Oak, TX | WebMD — Sep 17, 2025
- Dr. Eliza Contreras, MD, Family Physician | Waxahachie, TX | WebMD — Oct 10, 2025
- Dr. Colton A. Rice, MD - Emergency Medicine Physician in Wylie, TX — Jun 11, 2026
- Lauren A. Sanchez, NP - Nurse Practitioner in Wylie, TX — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Wylie
Summary: Texas Health Physicians Group (THPG) is a nonprofit physician network in North Texas, affiliated with Texas Health Resources. It offers primary care and specialty services across 220+ clinics with more than 800 providers and a support staff of about 2,000. THPG emphasizes care coordination, practice-building support for physicians, and shared services (management, group purchasing, quality programs, pay-for-performance support, patient navigation, and marketing). Headquarters are in Arlington, TX, with a presence in North Texas and India. Key contact: 800-916-8080 or 972-981-7589. Primary locations relevant to Wylie would be within the Arlington/Dallas/Denton area network; for a Wylie-specific primary care provider, consider THPG-affiliated clinics in the North Texas region.
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