Emergency Care - UPMC Memorial - York, PA
Emergency Medicine • York, PA
About
UPMC Memorial in York, PA offers emergency care services through UPMC Emergency Medicine. Key points: - Provides acute emergency medical services for conditions like minor lacerations, fractures, severe injuries, and chest pain. - Part of a large nonprofit health system based in Pittsburgh, with a focus on rapid, expert emergency care and ongoing education for providers. - Resources for patients include medical records access, patient portals, health library, privacy information, and shared decision making. - UPMC Emergency Medicine serves as a recruitment/staffing resource for partner hospitals and operates a Prehospital Care Program linked to University of Pittsburgh resources. - Many emergency physicians also serve as faculty at the University of Pittsburgh Department of Emergency Medicine. - Contact: main lines include 800-533-8762 or 412-647-8762. If you’re seeking specific emergency services at UPMC Memorial in York, it’s best to contact the hospital directly or visit upmc.com/services/emergency-medicine for details.
Clinic Type
Emergency Medicine
Address
1701 Innovation Drive, York, PA 17408
Phone
+18005338762
—
Opening Hours
24 hours a day, 7 days a week
Telehealth
Available for emergency care and trauma
Emergency Care
Emergency Department for medical emergencies
Services Offered
Technology & Equipment
Insurance & Payment
Please call the provider's office to verify insurance coverage.
Languages Spoken
FAQs
What are the hours?
24 hours a day, 7 days a week
What are the hours of operation?
24 hours a day, 7 days a week.
Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (CMS HCAHPS) (459 patient surveys)
- Birdeye: 2.3 out of 5 stars (728 reviews)
- Healthgrades: 74% Patient Experience Rating (N/A)
Patients praise
- Specific physicians praised for listening and caring demeanor
- Strong ratings for hospital cleanliness and quiet environment
- High patient recommendation rate in formal surveys compared to informal reviews
Common complaints
- Long wait times in emergency department
- Concerns regarding staff responsiveness and accessibility
- Communication issues between staff and patients
- Reports of perceived unprofessional or condescending behavior by some staff
- Errors in medical record documentation
"Yesterday, I went to the ER/D for a CT. I was there for 8 hours. They gave me a CD with the results. The results were for an MRI on a patient that was done 27 years ago."
— Birdeye Review"By far the worst hospital I have ever been to. The staff are openly hostile to the patients. The doctors and nurses are condescending, arrogant."
— Yelp Review"Dr. Calcagno is amazing! He truly listens and takes his time with his patients. He made me feel comfortable, heard, and never rushed during my visit."
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New outpatient clinic opening soon at UPMC in York County | ABC27 — Dec 29, 2025
- New outpatient clinic opening soon at UPMC in York County — Dec 29, 2025
- Orthopaedics clinic opens in central Pa. - pennlive.com — Apr 10, 2026
- UPMC and OIP Open New Orthopaedic Clinic in York County to Meet Community Need - News - Main Street Hanover — Apr 2, 2026
- 2025 UPMC Memorial Hospital shooting — Jun 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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