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About

UPMC Memorial in York, PA offers emergency care services through UPMC Emergency Medicine. Key points: - Provides acute emergency medical services for conditions like minor lacerations, fractures, severe injuries, and chest pain. - Part of a large nonprofit health system based in Pittsburgh, with a focus on rapid, expert emergency care and ongoing education for providers. - Resources for patients include medical records access, patient portals, health library, privacy information, and shared decision making. - UPMC Emergency Medicine serves as a recruitment/staffing resource for partner hospitals and operates a Prehospital Care Program linked to University of Pittsburgh resources. - Many emergency physicians also serve as faculty at the University of Pittsburgh Department of Emergency Medicine. - Contact: main lines include 800-533-8762 or 412-647-8762. If you’re seeking specific emergency services at UPMC Memorial in York, it’s best to contact the hospital directly or visit upmc.com/services/emergency-medicine for details.

Clinic Type

Emergency Medicine

Address

1701 Innovation Drive, York, PA 17408

Phone

+18005338762

Email

Opening Hours

24 hours a day, 7 days a week

Telehealth

Available for emergency care and trauma

Emergency Care

Emergency Department for medical emergencies

Services Offered

  • Emergency care

Technology & Equipment

  • Advanced laboratory and imaging technology
  • Telemedicine services for emergency care and trauma

Insurance & Payment

  • UPMC Health Plan
  • Aetna
  • Amerihealth
  • Caritas
  • Cigna
  • Humana
  • Medicare
  • PA Health And Wellness
  • PA Medical Assistance
  • Tricare
  • United Healthcare

Please call the provider's office to verify insurance coverage.

Languages Spoken

  • English

FAQs

What are the hours?

24 hours a day, 7 days a week

What are the hours of operation?

24 hours a day, 7 days a week.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (CMS HCAHPS) (459 patient surveys)
  • Birdeye: 2.3 out of 5 stars (728 reviews)
  • Healthgrades: 74% Patient Experience Rating (N/A)

Patients praise

  • Specific physicians praised for listening and caring demeanor
  • Strong ratings for hospital cleanliness and quiet environment
  • High patient recommendation rate in formal surveys compared to informal reviews

Common complaints

  • Long wait times in emergency department
  • Concerns regarding staff responsiveness and accessibility
  • Communication issues between staff and patients
  • Reports of perceived unprofessional or condescending behavior by some staff
  • Errors in medical record documentation

"Yesterday, I went to the ER/D for a CT. I was there for 8 hours. They gave me a CD with the results. The results were for an MRI on a patient that was done 27 years ago."

Birdeye Review

"By far the worst hospital I have ever been to. The staff are openly hostile to the patients. The doctors and nurses are condescending, arrogant."

Yelp Review

"Dr. Calcagno is amazing! He truly listens and takes his time with his patients. He made me feel comfortable, heard, and never rushed during my visit."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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