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About

WellSpan Health is a nonprofit health system headquartered in York, PA, offering a broad range of primary care and specialty services across central Pennsylvania and northern Maryland. Core focus includes primary care, women's health, behavioral health, and integrated care within a value-based model. The system comprises more than 2,500 employed providers, 250+ locations, nine hospitals, and a large clinical network that supports wellness, preventive care, chronic disease management, and virtual/urgent care options. For primary care specifically, WellSpan emphasizes accessible, comprehensive care through its clinically integrated network, with services designed to keep patients healthy across the continuum of care. If you’re seeking a WellSpan primary care physician in York, you’ll find numerous locations and providers within the WellSpan Health system.

Clinic Type

Family Medicine

Address

45 Monument Road, Suite 200, York, PA 17403, US

Phone

800-840-5905

Email

gratitude@wellspan.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Primary care
  • Family Medicine
  • Internal Medicine
  • Pediatrics
  • Preventive care
  • Immunizations
  • Annual physicals
  • Lab tests
  • Well-child visits
  • Same-day or next-day appointments
  • Virtual visits
  • Coordinated care with specialists

Technology & Equipment

  • telehealth
  • virtual visits
  • walk-in and same-day scheduling

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish

Current Offers

Schedule a free, virtual meeting with a nurse navigator — null

Awards & Accreditations

  • Awards and Recognitions - WellSpan Health

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google aggregate platforms: 2.6 to 3 stars (varies by facility/platform) (Multiple collections ranging from 25 to 827 reviews across different locations)

Patients praise

  • Specific providers are frequently praised for strong listening skills and clinical effectiveness
  • Positive experiences with nursing and medical staff attentiveness during acute care or surgery stays
  • High quality of food services in hospital settings
  • Some primary care clinics are valued as patient-centered and relationship-driven environments

Common complaints

  • Billing errors and confusion regarding insurance or self-pay status
  • Unprofessional or dismissive behavior by front office and administrative staff
  • Difficulties with appointment scheduling and long wait times for appointments or procedures
  • Inflexibility with appointment late policies
  • Concerns regarding the cleanliness and quietness of facilities

"Had a very great experience with this being my very first time at this hospital. Had surgery Jan. 6th 2026, the nurses were all super. My doctor was top notch They treated my wife like family while I was in surgery."

— Birdeye (WellSpan York Hospital review)

"I had a routine lab visit where I used my Medicare card, but I was still incorrectly billed as self-pay and sent a $400 bill based on inflated charges. After calling, it was eventually fixed, but it shouldn’t take patient intervention to correct something so basic."

— LocalityBiz (WellSpan Internal Medicine - Apple Hill review)

"I will shout it from the rooftop, Dr. Johnson has drastically helped me improve the quality of my life by listening to my concerns and validating them."

— Birdeye (WellSpan Family Medicine - Cross Keys review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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