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What Patients Say

Overall sentiment across review platforms: mixed

  • UPMC Provider Portal (Dr. Snehal B. Patel): 4.8/5 (68)
  • UPMC Provider Portal (Dr. Preeti M. Murudkar): 4.8/5 (58)
  • Birdeye (UPMC Primary Care Rodney Road): 2.5/5 (36)
  • Birdeye (UPMC Primary Care White Rose): 2.9/5 (14)

Patients praise

  • Doctors described as caring, attentive, and thorough
  • Patients appreciate clear communication and explanation of care plans
  • Positive long-term relationships with providers
  • Professional bedside manner and respectful treatment

Common complaints

  • Perceived lack of listening or dismissal of patient concerns
  • Issues with appointment scheduling, cancellations, or administrative communication
  • Feeling rushed during appointments
  • Negative experiences with staff or front-desk personnel

"The appointment felt rushed... This left me feeling like many areas that were of high concern for me were left undermined."

UPMC Patient Review (Dr. Preeti M. Murudkar)

"My intense pain is being ignored. They refuse to believe that my flare up’s are causing LIFE ALTERING PAIN."

Birdeye Review (UPMC Primary Care Rodney Road)

"Dr. Patel was awesome as always, he talks to you, and take your concerns seriously, and answers all questions, outstanding physician."

UPMC Patient Review (Dr. Snehal B. Patel)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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