Behavioral and Mental Health Care - WellSpan Health
Psychiatric Services • York, PA
About
Summary: PhilHaven Behavioral Healthcare Services is a private WellSpan Behavioral Health unit based in Mount Gretna, PA, offering a full continuum of mental and emotional health care. It operates across three offices in the United States and is part of WellSpan Health’s behavioral and mental health services network. Key details: - Type/ownership: Privately held; part of WellSpan Health - Location: Mount Gretna, PA (3 offices listed) - Revenue: $25–50 million; about 4 employees - Services: Comprehensive behavioral and mental health care with a compassionate clinical team - Contact/Online presence: Multiple phone numbers; WellSpan site page for behavioral/mental health care - Reviews: Employer rating 3.2/5 (based on 46 reviews) - Website: wellspan.org/conditions-and-treatments/beh (and related behavioral/mental health care pages) If you’re specifically seeking WellSpan Health’s Behavioral and Mental Health Care in York, this entity appears as a related component under WellSpan’s broader behavioral health offerings, with PhilHaven serving as a regional provider within that system. For York-area services, verify current office locations and contact numbers on WellSpan’s behavioral health pages or call the WellSpan main line for guidance.
Clinic Type
Psychiatric Services
Address
Behavioral and Mental Health Care - WellSpan Health, multiple locations integrated with primary care; main contact number provided
Phone
800-932-0359 (main access number)
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Services offered in person and virtually
Emergency Care
Call or text 988 for the Suicide and Crisis Lifeline. Crisis numbers by county: Lebanon 717-274-3363; Lancaster 717-394-2631; York/Adams 717-851-5320; Franklin 717-264-2555. Mobile Crisis Intervention Services available in York, Adams and Lebanon counties.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Phone-based access: 800-932-0359 24/7 for access to care, Direct clinic calls for scheduling (after established patient): 800-459-7497 for Lancaster/ Lebanon, 866-840-7036 for York/ Adams, 717-267-7480 for Franklin)
Languages Spoken
FAQs
What services are offered in behavioral and mental health care?
Therapy, counseling, medication management, support groups, and integrated care with primary and specialty care.
How can I access care?
Call 800-932-0359 (24/7) to access care; after becoming established, schedule via clinic lines listed.
What is the contact number to access care?
To access care, call 800-932-0359 (available 24/7).
How can I reach outpatient clinics for scheduling?
Once established, call outpatient clinics directly: Lancaster/Lebanon counties 800-459-7497; York/Adams counties 866-840-7036; Franklin County 717-267-7480.
What crisis resources are available?
Crisis Intervention line for your county; Suicide and Crisis Lifeline via 988 (call or text).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Yelp (WellSpan Behavioral Health Services): 2.2/5 (172 reviews (Yelp))
- Recovery.com (WellSpan York Hospital Behavioral Health): 2.7/5 (729 reviews (Recovery.com))
- Rehab.com/Google (WellSpan Philhaven): 2.55/5 (47 reviews (Google))
- Recovered.org (WellSpan Philhaven): 2.94/5
Patients praise
- some individual providers are highly rated by specific patients
- existence of a broad continuum of services including crisis and inpatient care
Common complaints
- difficulties scheduling timely appointments
- instances of being unexpectedly dropped from care or having providers leave
- unprofessional or dismissive staff and physician bedside manner
- concerns regarding billing and patient management transparency
- frustration with automated communication systems
"What a joke ...was there for a problem which I have been diagnosed already to be called a liar and when I told them what did work I turned into a drug seeking manipulative person who tried to convince Drs for prescriptions."
— SoberList.org review of WellSpan Philhaven Edgar Square"My first appointment at this facility was with dr. Attiya Kidwai and my experience with her was not good whatsoever I felt as though she was annoyed and she wasn’t nice. So immediately when it was time to schedule my next appointment I decided to change to a nurse practitioner, Mary bowling and she is the best mental health professional I have ever worked with."
— Rehab.com user review of WellSpan Philhaven"Horrible place. Pretty much like a warehouse where you are just a number to them."
— Yelp review of WellSpan Philhaven Behavioral HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- WellSpan Behavioral Health Walk-In Crisis Center opens in York — Apr 27, 2026
- WellSpan opens behavioral health crisis center - Becker’s Behavioral Health — Apr 27, 2026
- WellSpan Opens 24/7 Behavioral Health Walk-In Crisis Center in York - Franklin County Free Press — Apr 28, 2026
- WellSpan Health Opens Behavioral Health Walk-In Crisis Center In York, Pennsylvania - OPEN MINDS — May 6, 2026
- WellSpan Behavioral Health Walk-In Crisis Center opens in York — Apr 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
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