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About

- Patient First is a U.S. chain of urgent care, primary care, and walk-in clinics. - Services: urgent care, primary care, and telehealth (extended hours noted for telehealth in 2025). - Locations: 79 clinics across Virginia, Maryland, Pennsylvania, and New Jersey (the East York, York area would be in Pennsylvania). - Key details: HQ in Glen Allen, VA; employs ~1,246 people; founded 1981; not affiliated with other “Patient First” entities outside its chain. - Availability you asked about: urgent care and telehealth options are available without an appointment; walk-in clinic model. Note: The provided page highlights general information about Patient First, including its services and regional footprint. If you’re specifically looking for East York, York, PA, you may want to verify the nearest York area location and current telehealth hours on the official site or contact them directly.

Clinic Type

Urgent Care

Address

2960 East Market Street, York, PA 17402-2414

Phone

(717) 751-2483

Email

notify@patientfirst.com

Opening Hours

Open 8am - 8pm, 365 days a year

Telehealth

Yes (telehealth available)

Emergency Care

911 in case of medical emergency

Services Offered

  • Urgent Care
  • Telehealth
  • Walk-In Clinic
  • Primary Care
  • Immunizations
  • X-rays
  • Lab Testing
  • Prescription Drugs
  • Medications
  • Telehealth Services

Insurance & Payment

  • All major health insurance plans (Pennsylvania)

Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Pennsylvania.

Walk-in, Self-pay, Insurance

Languages Spoken

  • English

FAQs

Do I need an appointment?

Walk right in. No appointment necessary.

What are the hours of operation?

Open 8am - 8pm, 365 days a year

Walk in hours

Walk right in. No appointment necessary.

What are the center hours?

Open 8am - 8pm, 365 days a year.

What should I do for non-urgent questions

For all non-urgent medical concerns such as billing questions, prescription refill requests, portal access problems, work notes, or test results, please call the center during regular hours of operation 8:00 a.m. to 8:00 p.m.

Urgent concerns after hours

For urgent medical concerns that require immediate attention, and you have previously been seen as a patient at Patient First, please call the Harrisburg-Lancaster-York Pennsylvania Urgent Care on-call physician at(800) 879-0262.

Awards & Accreditations

  • Central Penn Business Journal Reader Rankings – 2024, 2023, 2021, 2018, 2017
  • Style York County – 2024
  • Best Urgent Care (voters)
  • Best Urgent Care (Central Penn Business Journal, Susquehanna Style York County recognition)
  • National Urgent Care Accreditation (via Patient First)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 1.5 out of 5 stars (Based on Solv Health metrics)

Patients praise

  • Efficient, convenient service for urgent needs
  • Welcoming, knowledgeable, and professional medical staff
  • Clean facility environment
  • On-site pharmacy availability

Common complaints

  • Unfriendly or rude staff interactions
  • Poor bedside manner
  • Long wait times or slow service efficiency in some instances

"Very calm atmosphere with welcoming staff. Very knowledgeable and throughly explained every step of the process."

LocalityBiz review

"0 stars terrible just terrible the nurse is a pos will sit there in silence & not talk to you..."

Yelp review

"The pharmacy that they have at their location is also a huge blessing because you can get your prescriptions right away."

LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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