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Clinic Type

Dental

Address

726 Wick Ave, Youngstown, OH 44505

Phone

(330) 747-9551

Email

BSPADAFORD@ONEHEALTHOHIO.ORG

Opening Hours

Standard Business Hours

Telehealth

DeltaCare USA accepting new patients

Services Offered

Insurance & Payment

  • DeltaCare USA
  • Delta Dental Premier
  • Delta Dental PPO
  • Delta Dental Medicare Advantage

Standard payment options mentioned in listings (unspecified)

Languages Spoken

FAQs

What are the standard business hours?

Standard Business Hours (as listed)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News Doctors (Dr. Richard F. Bestic): 5/5 stars (18 reviews)
  • Healthgrades (Dr. Robert Durick): 4/5 stars (9 reviews)
  • WebMD Care (Dr. Brian Crouse): 5/5 stars (21 ratings (2 reviews))

Patients praise

  • Many individual dentists in the Youngstown area are highly rated (often 4-5 stars) for patient care, staff friendliness, and bedside manner
  • Positive feedback often highlights attentive, unhurried care and clear explanations from dental providers themselves

Common complaints

  • Widespread consumer complaints regarding Delta Dental's insurance practices, particularly concerning arbitrary out-of-network reimbursement rates, lack of disclosure, and difficulty accessing customer support
  • Ongoing class-action litigation (filed Dec 2025) alleging the company misrepresents out-of-network coverage and fails to pay promised percentages
  • Difficulty with online account access, payment updates, and navigating complex hold times with support services

"He's a great dentist!!!!!!! I have been his patient for 30-plus years!! He's a little hyper but, if you can get past that you'll adore him!!!"

Healthgrades review for Dr. Robert Durick

"My family has been in Dr. Crouse's for a few months now and have to say he is the most patient and kind dentist I have seen. The staff is amazing as well. Highly recommend!"

WebMD Care review for Dr. Brian Crouse

"Delta Dental routinely failed to cover the promised percentage of out-of-network care as promised in its plans."

Class-action lawsuit complaint (filed Jan 2026)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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