Mercy Health — St. Elizabeth Internal Medicine
Internal Medicine • Youngstown, OH
Clinic Type
Internal Medicine
Address
1001 Covington Street, Youngstown, Ohio 44510
Phone
330-480-2616
emailCompliance@BSMHealth.org
Opening Hours
8:00 am - 4:30 pm
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS data via Momentary Labs: 2 out of 5 stars (based on 985 patient surveys) (985)
- Promallu (aggregated data): 2.7 out of 5 stars (708)
- Care Transparency: 81 out of 100
Patients praise
- High patient satisfaction scores reported by some metrics
- Effective nurse communication recognized as a strength in some surveys
- Caring and attentive staff noted by some patients
- Clean, fresh atmosphere reported in outpatient areas
Common complaints
- Billing issues and collection concerns
- Concerns regarding staff responsiveness and timeliness of care
- Insufficient nurse and doctor communication in specific instances
- Cleanliness and noise level complaints
- Lack of bedside manner and unprofessionalism reported in some patient experiences
"The staff was very good. During pre surgery the assistants provided a relaxing atmosphere. The out patient area of the hospital seemed fresh and clean."
— Promallu review"Emergency treated me well The floor they released me to were unequipped to move me off the toilet. They were unprofessional. No privacy."
— Promallu review"They should not be allowed to ruin my credit because they failed to send me a bill."
— Better Business Bureau complaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hamayle Saeed, MD | Youngstown, OH | Primary Care - Mercy Health — Jul 16, 2025
- Matthew C Chakan, MD | Youngstown, OH - Mercy Health — Oct 6, 2025
- Patrick L Brine, MD | Youngstown, OH | Primary Care - Mercy Health — Jan 19, 2026
- Cynthia A Kravec, MD | Youngstown, OH | Primary Care - Mercy Health — Mar 15, 2026
- Dr. Mansi Sharma, MD - Internal Medicine Physician in Youngstown, OH — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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