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About

Trinity Health IHA Medical Group is a large, nonprofit multi-specialty medical group based in Ann Arbor, serving Southeast Michigan with about 1,000 providers across 100+ locations. Founded in 1994, it emphasizes family-centered care, extended hours, urgent care access, and online appointment/diagnosis tools. It operates more than 3,000 staff and delivers over a million patient visits annually, with a recognized top physician group status in Metro Detroit. Primary care and pediatrics are part of its offerings, alongside numerous specialties. For the Ypsilanti neighborhood, the group provides primary care options within its broader Southeast Michigan network and frequently posts job opportunities (e.g., radiology roles) across multiple offices. Contact: main line 844-237-3627. Website: ihacares.com / trinityhealthmichigan.org.

Clinic Type

Primary Care

Address

111 N Huron St Ste 200, Ypsilanti, MI 48197

Phone

(734) 547-7977

Email

Opening Hours

8:00am - 5:00pm

Emergency Care

Emergency, after-hours call center directs to on-call physician

Services Offered

  • Primary care
  • Internal medicine
  • Pediatrics
  • Well-child exams
  • Physicals
  • Immunizations
  • Sports and school physicals
  • Office-based procedures
  • Wart treatments
  • Skin biopsy
  • Lesion removal
  • Joint injections
  • Rapid strep testing
  • Urinalysis
  • EKG
  • Diabetic testing
  • On-site phlebotomy
  • Same-day appointments
  • Financial assistance available

Technology & Equipment

  • EKG
  • on-site phlebotomy
  • rapid strep test
  • urinalysis
  • diabetic testing

Team

  • Leah Zaas — LMSW
  • Bushra Hussain — MD
  • Sara Platte — MD
  • Corey Dean — MD
  • Bassel Atasi — MD
  • Claudia Balfe — PA-C
  • Tomas Murphy
  • Suzette LaVigne — MD

Insurance & Payment

Cash, Credit/debit cards, Insurance, Sliding fee scale based on income for eligible patients

Languages Spoken

  • English
  • Vietnamese
  • Spanish
  • Chinese
  • Arabic

FAQs

What services are offered at Trinity Health Neighborhood Primary Care - Ypsilanti?

Preventive care, well-child exams and physicals, women’s health care (PAP smears), routine immunizations, sports and school physicals, office-based procedures (wart treatments, skin biopsy, lesion removal, joint injections), in-office testing (rapid strep, urinalysis, EKG, diabetic testing) and on-site phlebotomy.

Do you offer same-day appointments?

Same-day appointments are often available for children and adults.

Do you provide financial assistance?

Yes, a sliding discount fee scale is available for essential services; information available through Customer Service.

Is there financial assistance available?

Welcome to Trinity Health Neighborhood Primary Care - Ypsilanti and it complies with applicable federal civil rights laws; a sliding discount fee scale is available for essential services based on family size and income. For more information, contact Customer Service Monday–Friday, 8am–5:30pm at 1-800-494-5797.

Is MyChart Patient Portal available?

Yes, sign up for the Trinity Health MyChart Patient Portal for secure online access to portions of medical records.

Is the practice accepting patients regardless of ability to pay?

Yes, the practice welcomes all patients, regardless of ability to pay.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trinity Health Michigan (official site): 4.9 out of 5 stars (based on 297 ratings for the location) (297 ratings (aggregated location rating))
  • Birdeye (Trinity Health IHA Primary Care - EMU): 3.4 out of 5 stars (22 reviews)
  • Birdeye (Trinity Health IHA Primary Care - Arbor Park): Mixed/Negative feedback reported (detailed in source) (45 reviews)

Patients praise

  • highly rated individual physicians for patient care
  • respectful and informative interactions with specific staff/doctors
  • prompt attention at walk-in locations for some patients
  • clean and well-maintained facilities

Common complaints

  • billing and transparency concerns
  • difficulties with medication refills and communication
  • long wait times for appointments
  • perceived lack of compassion or dismissive attitude from some providers
  • limited responsiveness via MyChart

"DO NOT GO HERE. They billed my student $284 for a work physical without telling her ahead of time. When I called the office to ask the price of physicals, they would not give me a straight answer..."

Birdeye review

"I never felt so comfortable ever with any doctor but Dr Lisa is different she's the best I can feel her amazing spirit all over me..."

Birdeye review

"Lazy, condescending, rude, always late, and won't do their job unless you keep riding them. Shining example of American healthcare: all they care about is money."

Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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