Adult Specialties - Alameda Health System
Pain Clinic • Alameda, CA
About
Summary: - Alameda Health System (AHS) is a nonprofit, patient- and family-centered hospital system serving the East Bay since 1864. It operates six facilities in the Oakland area (including Highland Hospital/John George Psychiatric Hospital, Fairmont Hospital, San Leandro Hospital, Alameda Hospital, and affiliated St. Rose Hospital) plus four neighborhood Wellness Centers. - Key focus areas include trauma center and teaching hospital services, acute care, rehabilitation, emergency care, behavioral health, and substance use disorder treatment. - Location: main offices in Oakland/Alameda, CA, with multiple campuses (e.g., Wilma Chan Highland Hospital Campus; 1411 E 31st St, Oakland; 350 Frank H. Ogawa Plz, Oakland). - Industry/Type: Hospitals and Health Care; Private nonprofit. - Staff and reach: Approximately 1,610 employees; diverse clinical and support departments across Medical, Administrative, Technical, and other roles. - Leadership highlights (examples): COO Mark S. Fratzke; Director of Palliative Care John Hayward; various program directors for care management, pharmacy, substance use treatment, and laboratory services. - Careers: Active recruitment with multiple open physician, nursing, allied health, and administrative roles (examples: Anesthesiologists, Interventional Radiologist, Palliative Care Physician, RN/Clinical Nurse positions, Physical/Occupational Therapists). - Contact and accessibility: Main phone for inquiries 1-510-437-4800; general inquiries email sarrtinfo@alamedahealthsystem.org. - Notable attributes: Large regional health system with trauma center status, teaching hospital affiliations, and a network that includes community hospitals and wellness centers across the East Bay.
Clinic Type
Pain Clinic
Address
Highland Hospital, 1411 E. 31st St., Oakland, CA 94602
Phone
+1-510-437-8500
COB@alamedahealthsystem.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Alameda Hospital): 195 reviews (rating value not provided in snippet) (195)
- Yelp (Alameda Health System): 11 reviews (rating value not provided in snippet) (11)
- US News (Alameda Hospital): Patient satisfaction: 86% (willingness to recommend not fully detailed in snippet) (Not provided)
- Healthgrades (Alameda Hospital): Patient experience: equal to national average; 65% would definitely recommend; patients who gave rating of 9 or 10: 63% (Not provided)
Patients praise
- Staff described as friendly/professional and helpful (Yelp).
- Patients report positive provider experience and follow-up (Healthgrades snippet).
- Some accounts note decent amenities/privileges despite heavy workloads (secondary review of a related facility).
Common complaints
- Reports of unpleasant conditions and inadequate treatment at a related psychiatric facility (mats/no pillow, understaffing, limited checking).
- Concerns about aggressive/difficult fellow clients and being “broken institution” (secondary review snippet).
"“The staff were friendly and professional throughout.”"
— Yelp — Alameda Hospital (Alameda, CA)"“Dr Gracer is one of the best doctors I’ve had… always follows up… and always follows up. … has gone above and beyond to get me into specialists.”"
— Healthgrades — Alameda Hospital"“This place is a mess. Patients are all over the place and the only thing to entertain them is group and tv… At night, they give you mats for no pillow. The doctor doesn’t even check on you everyday. This is just a broken institution,”"
— Best Rehabs — Alameda Health System / John George Psychiatric Hospital (review excerpt)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Wilma Chan Highland Hospital Campus - Alameda Health System
- About Us - Alameda Health System
- Accessing care gets easier for Eastmont Wellness adult medicine patients - Alameda Health System — Mar 17, 2026
- Psychiatry and Behavioral Health - Alameda Health System
- For Health Professionals - Alameda Health System
Information sourced from the clinic's website as of July 10, 2026.
More pain clinic clinics in Alameda
Summary: Alameda Alliance for Health is a nonprofit managed care health plan serving Alameda County since 1996. It provides health coverage to over 400,000 members through Alliance Group Care and Alliance Medi-Cal, with a mission to offer accessible, affordable care for lower-income residents. The organization operates as a nonprofit and offers member services, a portal for benefits (including printing or updating ID cards and selecting/changing doctors), and resources for members and providers (including COVID-19 information). It is headquartered in Alameda, CA, and employs about 312 people. If you’re specifically seeking pain management resources, the site emphasizes eligibility-driven care and access to covered services, but for direct pain management programs or referrals, use the member services portal or contact the Alliance for provider resources and care coordination.
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