Primary Care - Albany Medical Center
Primary Care • Albany, NY
About
Primary Care at Albany Medical Center (Albany Med Health System) - Albany Medical Center (AMC) is the flagship teaching hospital in Albany, NY, and part of the Albany Med Health System, a nonprofit, regionally governed system serving northeastern New York and parts of western New England. - AMC is a major regional medical center with 766 beds, an expanded emergency/trauma program, a dedicated pediatric emergency department, and comprehensive adult and pediatric ICU services. It also houses Albany Medical College, a large biomedical research enterprise, and one of the region’s largest physician practices (over 500 doctors). - The system emphasizes high-quality patient care, education, and research, with AMC and Albany Medical College collaborating under the Albany Med Health System umbrella. - For primary care, expect access to a multispecialty network through AMC’s affiliated physicians and the Albany Med Health System, including general internal medicine, family medicine, pediatrics, and referrals to subspecialists as needed. - Key details: nonprofit organization, headquarters in Albany, NY; main contact: 518-262-3125. Address: 43 New Scotland Ave, Albany, NY 12208.
Clinic Type
Primary Care
Address
43 New Scotland Avenue, Albany, NY 12208-3478, US
Phone
+15182623125
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
https://www.albanymed.org/care-treatment/telehealth/
Emergency Care
Not specified
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What areas does Albany Med primary care serve?
Primary care teams are located throughout the Capital Region, serving patients of all ages.
What services are included in primary care offices?
On-site pharmacists, vaccinations, behavioral health services, women's health, referrals for community-based services, weight management, home-care practices, and more.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.5 stars (77 reviews)
- Birdeye: 1.4 stars (11 reviews)
- WebMD: Not applicable (only 1 review) (1 review)
Patients praise
- some patients report excellent, attentive care from specific providers
- occasional positive experiences with friendly and helpful staff
Common complaints
- poor communication and unprofessional behavior by office staff
- difficulty scheduling appointments and frequent cancellations
- long wait times and feeling dismissed by providers
- frustration with bureaucratic red tape and record handling
"I’ve never felt so dismissed and belittled by healthcare staff in my life... Do not come here."
— LocalityBiz review of Albany Med Internal Medicine and Pediatrics"I had a fantastic experience here. All the staff were friendly and attentive... both doctors who saw me spent lots of time and showed caring interest..."
— WebMD review of Albany Medical Center Internal Medicine"I will never enter through those doors again, full of incompetent, rude and unhelpful staff."
— Birdeye review of Albany Medical Center Internal Medicine GroupSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Albany Medical Center and Maria College Partner to Create Transitional Care Clinic - Albany Med Health System — Jan 16, 2026
- System Practices Honored in CDPHP’s Top Doctors - Albany Med Health System — Dec 18, 2025
- Albany Med, Maria College to form transitional care clinic | Health | dailygazette.com — Jan 16, 2026
- Albany Medical Center and Maria College team up on community clinic - WNYT.com NewsChannel 13 — Jan 17, 2026
- 2025 Top Doctors – Adult & Family Medicine Practices | The Daily Dose | CDPHP Blog — Nov 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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