Priority 1 Urgent Care
Urgent Care • Albany, NY
About
Priority 1 Urgent Care is a locally owned, privately held walk-in urgent care clinic serving Albany, NY (near Guilderland). Key points: - Services: High-quality, low-cost urgent care for acute illness and injury; open 7 days a week. - Locations: Four offices in the United States, including multiple addresses in Guilderland, NY. - Contact: Phone (518) 867-8040; Email info@priority1urgentcare.com. - Staff & growth: Small practice with 3 employees (recent YoY growth); CEO is Jonathan S. Halpert. - Web presence: About 1,415 monthly visits; strong bounce rate at 0.5% and ~1.9 pages per visit. - Reputation: Employer rating 5.0/5.0 from 1 review (strong culture and career). - Categories: Healthcare, urgent care, affordable, patient-centered. If you’re looking for a walk-in urgent care option near Albany/Guilderland, Priority 1 Urgent Care offers access without appointments, with multiple local addresses and concise treatment for non-emergency urgent needs.
Clinic Type
Urgent Care
Address
2080 Western Avenue, Guilderland, NY 12084
Phone
+1 518-867-8040
info@priority1urgentcare.com
Opening Hours
Mon–Fri 8:00 am – 7:00 pm; Sat–Sun 10:00 am – 5:00 pm
Telehealth
not specified
Emergency Care
Emergency care not specified; urgent care with walk-in availability
Services Offered
—
Team
Insurance & Payment
Priority 1 is accepting a number of third-party and government insurance plans, and offers competitive pricing for cash paying patients.
cash, insurance, cash paying options, credit/debit as applicable
Languages Spoken
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FAQs
Is there a need for an appointment?
Walk in at whatever time works best; no appointment ever necessary.
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: positive
- BusinessYab (based on limited sample): Generally positive feedback regarding clinical quality and wait times (3 (on specific tracked site); generally high across aggregate sites)
Patients praise
- Efficient and quick service
- Friendly and professional staff
- Thorough and clear communication from physicians
- Clean and welcoming facility
- Good follow-up care
- Convenient online appointment system or walk-in option
Common complaints
- Some negative reviews mentioned on third-party platforms like Yelp
"The location was clean and the team members working there (from the person at the front desk, to the nurse to the doctor) were all terrific. They made me feel welcome, my wait time was minimal and the care I received was wonderful."
— Priority 1 Urgent Care Patient Feedback page"The nurse was kind, gentle and sweet. I saw Dr Ryan who was empathetic, understanding and had a sense of humor. He quickly understood why l was there and set me up with quick test and subsequent treatment to my pharmacy."
— BusinessYab (User Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Know Where to Go to Receive Prompt Care for Respiratory Illness - Story Studio – Times Union — Jan 13, 2026
- Joanna A. Dejesus, PA - Physician Assistant in Albany, NY — May 14, 2026
- Nurse Practitioner / Physician Associate - Urgent Care in Albany, OR - News Usa Today — Jun 5, 2026
- Samaritan InterCommunity Health Clinic Provides Greater Access, Personalized Care for Members - InterCommunity Health Network CCO — Jul 11, 2025
- OnePeak Medical Expands Willamette Valley Care in Albany — NB Group — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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