Behavioral Health | UNM Health System | Albuquerque, New Mexico
Psychiatric/Behavioral Health • Albuquerque, NM • Since 2007
About
Summary: UNM Medical Group, Inc. is a nonprofit faculty practice plan within the UNM Health System in Albuquerque, New Mexico. Founded in 2007, it employs about 172 people and operates multiple clinics with locations in Albuquerque (HQ: 933 Bradbury Dr. SE, Suite 2222; 1001 Yale Blvd NE) and a presence in Liberia. The organization provides a broad range of medical services including primary, specialty, and urgent care, with services extending to patient care, billing/financial assistance, and community engagement. It is part of the larger UNM Health System and supports affiliated care through physician practice management and healthcare data/reporting. For behavioral health specifics within UNM Health System, direct inquiry to UNM Behavioral Health or the UNM Health System is recommended, as the provided details focus on the Medical Group broadly rather than a separate behavioral health department.
Clinic Type
Psychiatric/Behavioral Health
Address
UNM Psychiatric Center, Albuquerque, NM
Phone
505-272-2800
CareLink@salud.unm.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
UNM Hospital 24/7 emergency care at 2211 Lomas Blvd. NE Albuquerque, NM 87106 (phone 505-272-4866)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What clinics are available for behavioral health at UNM Health?
General Psychiatric Clinics includes START Clinic, COPE Clinic, Outpatient Psychotherapy Clinic, Seniors Clinic, ICOPE Clinic, Clinics for Treatment-Resistant Depression, and other specialty programs.
What are the clinic services at UNM Behavioral Health Clinics?
Outpatient psychiatric evaluations, psychotherapy, medication management, patient education, and supportive care; several clinics offer specialized services (START Clinic, COPE Clinic, Seniors Clinic, ICOPE Clinic) and walk-in/call-in access.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Treatment Seekers: ~2.8/5 (UNM Adult Psychiatric Center) (N/A)
- Birdeye/CMS HCAHPS data: 2.6/5 (UNM Hospital)
- Birdeye: 5/5 (UNM Addictions & Substance) (4)
Patients praise
- Compassionate and helpful clinical staff in certain departments
- Effective treatment for specific mental health and addiction conditions
- Access to care for those in need of public/safety-net resources
- Expertise as a teaching hospital environment
Common complaints
- Long wait times for appointments and in the emergency department
- Difficulty with phone communication and reaching staff/scheduling lines
- Reports of unprofessional or dismissive staff interactions
- Concerns regarding medication refill delays or processes
- General dissatisfaction with facility cleanliness and maintenance
"I feel very grateful to live in a State that offers healthcare to those who need it but can't afford it. I have been a patient for many years and the staff has always treated me with respect and dignity."
— UNM Psychiatric Center - Patient Review"Care is good. They never answer the phone... They need a centralized schedule line or someone who can answer the phone."
— UNM Behavioral Health Rio Rancho - Patient Review"The staff in the ER are some of the worst acting professionals I have ever came in contact with."
— UNM Hospital - Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Where to Go For Mental Health Treatment At UNM Hospital | UNM HSC Newsroom — Mar 10, 2026
- UNM Children's Psychiatric Center | Albuquerque, New Mexico — Jun 15, 2026
- UNM Health’s ACT and FACT Teams Bring Community-Centered Care to Patients with Severe Mental Illness | UNM HSC Newsroom — Jul 2, 2026
- UNM Hospital highlights behavioral health services and crisis care options | New Mexico Sun — Mar 16, 2026
- Behavioral Health Technical Assistance Center | School of Medicine — Sep 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatric/behavioral health clinics in Albuquerque
Summary: The Albuquerque Community Safety (ACS) is a City of Albuquerque public-safety department founded in 2020 with 9 employees. It serves as the city’s third branch of public safety, responding to non-criminal or non-medical crises related to behavioral health and substance use. For emergencies, call 911; for non-emergencies, call 311 to request an ACS responder. The ACS is headquartered in Albuquerque, NM.
Chrysalis Psychiatry is a private outpatient mental health practice based in Albuquerque, New Mexico. Established in 2021, it provides evidence-based psychiatric care including medication management, psychotherapy (psychodynamic and supportive therapy), and interventional treatments such as NeuroStar TMS Therapy. The practice focuses on individualized care, meeting patients where they are, with services delivered by a small team (about 9 staff) serving the Albuquerque area. Contact: (505) 503-6300. Website: chrysalispsychiatry.com.
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