Mental & Behavioral Health - City of Albuquerque
Psychiatric/Behavioral Health • Albuquerque, NM • Since 2020
About
Summary: The Albuquerque Community Safety (ACS) is a City of Albuquerque public-safety department founded in 2020 with 9 employees. It serves as the city’s third branch of public safety, responding to non-criminal or non-medical crises related to behavioral health and substance use. For emergencies, call 911; for non-emergencies, call 311 to request an ACS responder. The ACS is headquartered in Albuquerque, NM.
Clinic Type
Psychiatric/Behavioral Health
Address
5400 Gibson Blvd SE, Albuquerque, New Mexico 87108, US
Phone
855-662-7474
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos



What Patients Say
Overall sentiment across review platforms: mixed
- ABQ Behavioral Services: 4.3/5 stars (439 reviews)
- Chrysalis Psychiatry: 4.5/5 stars (220 reviews)
- UNM Adult Psychiatric Center: 2.8/5 stars (approximate average)
- Southwest Integrated Behavioral Health LLC: 3.2/5 stars (65 reviews)
- Waves Behavioral Health: 3.5/5 stars (8 reviews)
Patients praise
- Compassionate, helpful, and professional clinicians
- Timely access to care in some instances
- Effective treatment for mood disorders, PTSD, and anxiety
- Welcoming and positive office environments
- Efficient intake processes for some patients
Common complaints
- Inconsistent quality of care and therapist engagement
- Issues with administrative staff, communication, and scheduling
- Long wait times and accessibility challenges
- Reports of verbal abuse or dismissive behavior by staff
- Concerns regarding the accuracy of medical records
"Ms. Jane Hardwrick was exceptional... she made me feel welcome and understood and heard."
— Alex DR, ABQ Behavioral Services patient review"THEY HAVE BEEN LYING ON MY MEDICAL RECORDS REPEATEDLY. NOT THE SAME PERSON, BUT WHOEVER IS ASKING THE QUESTIONS... ARE CHANGING THE ANSWERS I HAVE GAVE THEM..."
— Presbyterian Adult & Geriatric Behavioral Health Clinic patient review"At first my therapy sessions were going great... I went in to one session and she was cold and acted like she just wanted to get the session over with."
— Melanie M, Waves Behavioral Health patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ACS Peer Support Helps Albuquerque Woman Reclaim Her Life from Addiction and Abuse — City of Albuquerque — Jul 10, 2026
- Bernalillo County, City of Albuquerque awarded $2M to expand behavioral health services | KRQE News 13 — Feb 9, 2026
- Albuquerque launches initiatives to curb youth violence, mental health woes - The Tri-City Record — Jun 26, 2026
- CREATING A COMMUNITY: ACS Safety Responder Academy Graduates to Assist with Behavioral and Mental Health Issue Calls | Greater Albuquerque Chamber of Commerce — Apr 10, 2026
- City, county to invest $4 million in smaller substance-abuse service providers | News | abqjournal.com — Jul 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
More psychiatric/behavioral health clinics in Albuquerque
Summary: UNM Medical Group, Inc. is a nonprofit faculty practice plan within the UNM Health System in Albuquerque, New Mexico. Founded in 2007, it employs about 172 people and operates multiple clinics with locations in Albuquerque (HQ: 933 Bradbury Dr. SE, Suite 2222; 1001 Yale Blvd NE) and a presence in Liberia. The organization provides a broad range of medical services including primary, specialty, and urgent care, with services extending to patient care, billing/financial assistance, and community engagement. It is part of the larger UNM Health System and supports affiliated care through physician practice management and healthcare data/reporting. For behavioral health specifics within UNM Health System, direct inquiry to UNM Behavioral Health or the UNM Health System is recommended, as the provided details focus on the Medical Group broadly rather than a separate behavioral health department.
Chrysalis Psychiatry is a private outpatient mental health practice based in Albuquerque, New Mexico. Established in 2021, it provides evidence-based psychiatric care including medication management, psychotherapy (psychodynamic and supportive therapy), and interventional treatments such as NeuroStar TMS Therapy. The practice focuses on individualized care, meeting patients where they are, with services delivered by a small team (about 9 staff) serving the Albuquerque area. Contact: (505) 503-6300. Website: chrysalispsychiatry.com.
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