Health | Alexander City, AL
Emergency Medicine • Alexander City, AL
Clinic Type
Emergency Medicine
Address
Alexander City, Alabama (near Lake Martin)
Phone
(256) 329-6717
michelle@mainstreetalexandercity.org
Opening Hours
Urgent Care: open Monday – Friday, 10:00 am to 6:00 pm (as per Russell Medical Urgent Care section)
Emergency Care
Yes (Emergency Medicine clinic)
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.6/5 stars (3,847 reviews) (3,847)
- Healthgrades: 71% recommend (patient experience rating 3% higher than national average)
- US News & World Report: 88% recommend
- Facebook: 80% recommend (527)
Patients praise
- Professional and caring nursing staff
- Compassionate patient care
- Clean and well-maintained facilities
- Efficient check-in processes for some procedures
Common complaints
- Communication issues regarding scheduling and surgery delays
- Perceived rudeness or dismissiveness from some staff in the emergency department
"Staf have always been caring and professional. Most recently, my wife spent 3 days there. The staff on the second floor were great. They were caring and compassionate yet provide the medical care my wife required."
— Birdeye review"I love this place. They have the best people and great facilities. The only thing they could improve is their communication with their patients. I laid on my gurney for 4 hours without anyone ever updating me on when I would go into the operating room."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Tallapoosa County | Alabama Department of Public Health (ADPH) — Apr 7, 2026
- Urgent Care in Alexander City, AL - Russell Medical — May 31, 2026
- Ivy Creek Home Health Lake Martin-Alexander City — Apr 7, 2026
- Alexander City | Clearway Pain Solutions — Oct 6, 2025
Information sourced from the clinic's website as of July 10, 2026.
More emergency medicine clinics in Alexander City
Russell Medical in Alexander City, Alabama is a nonprofit, acute-care hospital founded in 1923. It offers advanced technology and high-quality care, employing about 120 staff and part of the UAB Health System since January 2020. Accredited by The Joint Commission since 1959, the facility serves east-central Alabama and operates from its Alexander City campus near Lake Martin, with multiple local office addresses in Alexander City.
Summary: MainStreet Family Care offers urgent care (and primary care) services across the Southeast, including walk-in sick visits and online appointment scheduling. The Alexander City, Alabama location is not listed among their explicit office addresses in the provided highlights, but MainStreet operates 66 offices nationwide with extended evening hours seven days a week. Services include treatment for common illnesses, minor injuries, vaccines, lab tests, occupational health, and COVID-19 testing/treatments. Patients can walk in for urgent care and use the MainStreet Patient Portal for online scheduling and record access. For Alexander City, you may need to contact the main number or visit the site to confirm if there is a nearby MainStreet location or the exact Alexander City address. Contact: 205-545-5090 or info@mainstreetfamilycare.com.
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