Russell Medical
Emergency Medicine • Alexander City, AL • Since 1923
About
Russell Medical in Alexander City, Alabama is a nonprofit, acute-care hospital founded in 1923. It offers advanced technology and high-quality care, employing about 120 staff and part of the UAB Health System since January 2020. Accredited by The Joint Commission since 1959, the facility serves east-central Alabama and operates from its Alexander City campus near Lake Martin, with multiple local office addresses in Alexander City.
Clinic Type
Emergency Medicine
Address
Alexander City, Alabama
Phone
256-329-7100
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Emergency Medicine
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (aggregated): 4.6/5 stars (3,847 reviews)
- Medicare/CMS HCAHPS: 3/5 stars (CMS HCAHPS based) (223 completed surveys)
- Vivian Health: 3.7/5 stars (11 reviews)
Patients praise
- caring and professional nursing staff
- high patient willingness to recommend the facility (ranging from 71% to 88% in various reports)
- good overall patient experience ratings (often rated 9/10 by a significant majority of patients)
Common complaints
- instances of rude or unprofessional behavior, particularly in the emergency department
- occasional shortcomings in doctor communication compared to national averages
"We’ve never had a bad experience. Staf have always been caring and professional. Most recently, my wife spent 3 days there. The staff on the second floor were great."
— Birdeye user review"ER doctor was rude, dismissive and very unprofessional. The nurse assisting him was helpful."
— Yelp user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Phillips begins CEO journey, Russell Medical earns top 3 ranking again | Alexander City Outlook | tpimediagroup.org — May 13, 2026
- New resource for parents in crisis unveiled in Alexander City — Jun 24, 2026
- Simulation saves lives at Russell Medical Center - UAB Clinical Simulation — Aug 14, 2025
- Alex City opens baby box at Russell Medical — Jun 24, 2026
- Russell Medical honors volunteers | Alexander City Outlook | tpimediagroup.org — Apr 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
More emergency medicine clinics in Alexander City
Summary: MainStreet Family Care offers urgent care (and primary care) services across the Southeast, including walk-in sick visits and online appointment scheduling. The Alexander City, Alabama location is not listed among their explicit office addresses in the provided highlights, but MainStreet operates 66 offices nationwide with extended evening hours seven days a week. Services include treatment for common illnesses, minor injuries, vaccines, lab tests, occupational health, and COVID-19 testing/treatments. Patients can walk in for urgent care and use the MainStreet Patient Portal for online scheduling and record access. For Alexander City, you may need to contact the main number or visit the site to confirm if there is a nearby MainStreet location or the exact Alexander City address. Contact: 205-545-5090 or info@mainstreetfamilycare.com.
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