Haven House: Home
Behavioral Health • Allentown, PA • Since 1957
About
Haven House in Allentown, PA is a long-standing nonprofit mental health care center founded in 1957. It provides outpatient counseling, psychiatric services, and mobile psychiatric rehabilitation to residents of the Lehigh Valley, with services available in English and Spanish. The organization aims to improve independence and quality of life for individuals with mental illness. Headquartered in Allentown, Haven House operates four offices in the United States, led by the HQ at 1411 Union Boulevard, Allentown, PA 18109. It is a 501(c)(3) nonprofit with annual revenue around $31 million and about 21 employees. Contact: webform/webcontact@haven-house.com; phone numbers: 610-433-6181, 610-433-5124.
Clinic Type
Behavioral Health
Address
1411 Union Blvd. Allentown, PA 18109
Phone
610-433-6181
jkatzbeck@haven-house.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
Current Offers
New Patient Offer
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/MapQuest: 1.0 out of 5 stars (Yelp/MapQuest) (2 reviews)
- Glassdoor (Employee reviews): 3.0 out of 5 stars (Glassdoor) (16 reviews)
Patients praise
- Helpful to clients in some contexts (employee perspective)
- Provision of care mentioned (employee perspective)
Common complaints
- Poor customer service during intake process
- Attitude concerns from staff members
"Please avoid Haven House for mental health issues. Kelly who does intake has major attitude. Even her voice mail message expresses annoyance that you called."
— Yelp/Yahoo Local ReviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Unicorns - Haven House — Jul 23, 2025
- Allentown property to become maternal recovery home — Aug 13, 2025
- Treatment Trends Allentown Residential Reopens Following $1M Renovation | Bethlehem, PA Patch — Mar 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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