Alton, IL - Edwards Street - Centerstone
Behavioral Health • Alton, IL
About
Centerstone is a nonprofit mental health and addiction services provider headquartered in Nashville, TN, with a presence in the United States and internationally. The organization employs around 899 people and has grown significantly in recent years. It operates 7 offices across the U.S. and has locations in Puerto Rico, Colombia, and Canada. Relevance to the query (Alton, IL – Edwards Street – Centerstone Alton): - The provided materials list Centerstone’s offices and addresses, but do not explicitly show an Alton, IL location or an Edwards Street site. - There is a related note (dated 2025-10-21) about a NARCAN vending machine at a Centerstone office in Alton, suggesting Centerstone has a presence in Alton, but the exact Edwards Street address is not confirmed in the provided content. Bottom line: - Centerstone appears to have a presence in Alton, Illinois, with activity referenced (NARCAN vending machine) but no confirmed Edwards Street address in the supplied details. If you need the precise Alton location (Edwards Street), I can look up the latest Centerstone Alton office address or contact Centerstone directly.
Clinic Type
Behavioral Health
Address
Centerstone Alton Edwards Street, Alton, IL
Phone
(618) 208-6937
Customer.care@centerstone.org
Opening Hours
Monday – Friday, 8 a.m. – 5 p.m
Services Offered
Team
Insurance & Payment
—
sliding scale fee available at certain sites with National Health Service Corps certification
Languages Spoken
—
FAQs
What are the clinic's hours?
Monday – Friday, 8 a.m. – 5 p.m.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 3.0/5 (96)
- Recovered.org: 3.2/5
- medicals-health.com: 2.5/5
Patients praise
- Some patients report supportive and humanity-centered interactions
- Appreciation for staff dedication and kindness by some individuals
- Accessibility for those on state-aid insurance
Common complaints
- Dissatisfaction with billing practices and financial focus
- Complaints regarding staff communication, competence, and professionalism
- Difficulties with medication management and prescription fulfillment
- High turnover rates negatively impacting patient care continuity
- Long wait times and scheduling issues
- Perceived lack of personalized or effective patient care
"I cannot say a single negative thing about a single person I've met at this clinic! I've been a patient at the MAT clinic for almost a year and everyone I've encountered has been not only supportive but an exceptional example of humanity."
— Rehab.com"The care is a joke. They are only good at billing your insurance for fraudulent care. Dr. Baig spends more time talking about how smart he thinks he is and himself than spending time with you."
— MapQuest (Yelp feed)"It breaks my heart how the clients are treated, due to the high turnover rate. They are expected to open up again and again to new counselors."
— Indeed.com (Employee Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Alton
Summary: - The Office of Rehabilitation (Illinois Department of Human Services, Division of Rehabilitation Services) is a state government agency in Belleville, IL that helps individuals with disabilities pursue employment, education, and independent living opportunities through coordinated services. - It acts as the lead agency for rehabilitation services in Illinois, partnering with people with disabilities and their families to support informed choices and community participation. - Key details: government-type organization, revenue ~$5–25 million, about 27 employees, serves in employment/education/independent living domains, and is linked to Illinois DHS. - If you’re seeking the Alton area location for the IDHS Office Locator, this page confirms the Office of Rehabilitation as the umbrella agency, but does not specify a direct Alton office address. For precise Alton contact/location, use the IDHS Office Locator or the provided homepage (dhs.state.il.us/page.aspx) to find the nearest Office of Rehabilitation office.
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