BJC Medical Group Primary Care at Alton
Family Medicine • Alton, IL
Clinic Type
Family Medicine
Address
2 Memorial Drive Suite 220, Alton, IL 62002
Phone
618-474-1723
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Opening Hours
Monday 8:00 a.m.–4:30 p.m.; Tuesday 8:00 a.m.–4:30 p.m.; Wednesday 8:00 a.m.–4:30 p.m.; Thursday 8:00 a.m.–4:30 p.m.; Friday 8:00 a.m.–4:30 p.m.; Saturday Closed; Sunday Closed
Emergency Care
Emergency care available via hospital network; call 911 for urgent issues
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the practice hours?
Mon-Fri 8 a.m. – 4:30 p.m.; Saturday Closed; Sunday Closed.
What services are offered?
Preventive care, Medicare wellness visits, routine vaccinations, diabetes and hypertension management, birth control (including Nexplanon), chronic disease management, and same-day appointments for acute illnesses.
Do they treat both adults and children?
Yes, they treat adult and pediatric patients.
Who are the providers listed?
Jaleesa Gilbert-Gortman, MD; Kamaal Hicks, MD; John Hoelscher, MD; Michele Brannan, PA-C; Kourtney Chapman, FNP; Karley Christopher, FNP; Courtney Dulworth, FNP.
What should I do if I have an urgent medical issue outside business hours?
If urgent, call 911.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
Patients praise
- Compassionate and knowledgeable clinical staff in some instances
- High ratings for individual physicians' diagnostic ability
- Effective use of virtual care options
Common complaints
- Difficulty reaching office staff by phone
- Long wait times/communication gaps regarding test results
- Billing and coding issues
- High turnover of physicians
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BJC Medical Group Primary Care at Alton — Aug 27, 2025
- Alton Memorial Hospital - Apple Maps — Mar 22, 2026
- BJC Medical Group Alton Multispecialists — Aug 26, 2025
- BJC Medical Group — Dec 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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