OSF Medical Group - Primary Care in Alton - OSF HealthCare
Family Medicine • Alton, IL
About
Summary: - The provided page details OSF HealthCare’s Danville Polyclinic, a private hospital/healthcare provider within OSF HealthCare, with multiple locations in Indiana and Illinois (Covington, IN; Danville, IL; Danville, IN). - Key facts: 5 employees, annual revenue about $9.55M; services include clinical, nursing, pharmacy, and palliative care. - Addresses include Covington, IN; and Danville, IL/IN offices. - Contact: main phone 1-217-446-6410; website osfhealthcare.org/locations. - Notable metrics: employer rating 5.0/5 from 2 reviews; diverse healthcare roles (Ob/Gyn, CT Technologist, Accountant). - This page is not specifically about OSF Medical Group – Primary Care in Alton or OSF HealthCare Alton; it covers Danville Polyclinic locations under OSF HealthCare with general healthcare services. If you need primary care specifics for OSF Medical Group in Alton, a direct search for OSF HealthCare Alton Primary Care is recommended.
Clinic Type
Family Medicine
Address
416 Union St, Covington, Indiana 47932-1252, US
Phone
(833) 673-4322
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
Visit our insurance page for a list of accepted insurances. For specific plan information, check with your insurance provider.
Languages Spoken
—
FAQs
Accepted Insurance
Visit our insurance page for a list of accepted insurances. For specific plan information, check with your insurance provider.
What Patients Say
Overall sentiment across review platforms: mixed
- Vital: Not clearly stated for the practice (individual provider ratings shown) (Be first to leave a review (no practice review count shown))
- WebMD (practice listing): 0 Ratings (no patient ratings/reviews yet) (0 (no review count shown beyond 0 ratings))
- WebMD (Dr. Michael Klein): 3.5/5 (14 ratings; 1 review)
- U.S. News (OSF St. Anthony's Health Center): Patient Experience: 3/5 (65 reviews)
- Momentary Labs (OSF St. Anthony's Health Center): Overall star rating: 4/5 (334 patient surveys completed)
- Birdeye (OSF St. Anthony's Health Center): Not stated in snippet (190 reviews (page title))
Patients praise
- Courteous staff / positive staff interactions (notably nurses)
- Communication and responsiveness strengths in some HCAHPS measures
- Care team provides timely estimates and bedside support in at least one review
- Some patient questions answered and follow-up provided (in Dr. Klein review summary)
Common complaints
- Poor provider listening and condescending tone reported
- Lack/ delay in completing referral requests leading to repeat appointment
- Dissatisfaction with mental health knowledge/approach noted by one reviewer
- Negative experiences cited in ER context: bedside manners complaints, perceived laziness, and misdiagnosis concerns
""He doesn't listen, no matter how many times you clearly repeat yourself... He seems woefully uneducated about mental health... condescending tone... forgot to get to my request for a referral... Waste of time.""
— WebMD review for Dr. Michael Klein""The ER is an absolute joke, nursing staff has no bedside manners... watch their cameras and see how lazy their staff is.""
— Birdeye review excerpt (OSF Saint Anthony's Health Center)""The nurse, Victoria, took ... care of me... he gave me an estimate of how long I would be there, and it was right on the money. Thank you to the team for your care!""
— Birdeye review excerpt (OSF Saint Anthony's Health Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New family medicine provider joins OSF Medical Group in Alton – Illinois Business Journal — Aug 7, 2025
- Stacy Marriott Joins OSF Medical Group In Alton As Family Medicine Nurse Practitioner | EdGlenToday.com — Aug 6, 2025
- 2025 continued a multi-year growth trend for OSF Saint Anthony’s, OSF Medical Group – Illinois Business Journal — Feb 26, 2026
- OSF Medical Group introduces diabetes nurse educator program for Riverbend residents – Illinois Business Journal — Jul 24, 2025
- New cardiology nurse practitioner joins OSF Medical Group in Alton – Illinois Business Journal — Jul 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Alton
SIHF Healthcare is a nonprofit health network based in Sauget, Illinois, with more than 30 health centers across 11 Illinois counties and 160+ medical providers. It offers adult, family, women’s health, pediatrics, dental, behavioral health, and specialty care (including cardiology, nephrology, OB/GYN, ENT, and more), plus programs like healthy start and HIV services. The organization serves over 100,000 patients and emphasizes care regardless of ability to pay. The Alton-specific details are not clearly listed, but SIHF operates a network of centers in Illinois, including locations near the Alton area. For precise Alton addresses or a local Alton clinic, check the SIHF website or contact the organization directly. Key facts: founded 1985, headquartered in Sauget, IL, nonprofit, private ownership, about 156 employees, annual revenue ~$16.8M. Primary contact: apply2work@sihf.org; main phone lines: 1-618-332-0783 or 618-332-2304.
Comparing your options?
See other family medicine clinics in Alton, or search the full directory by insurance, ratings, and more.