Atkinson Family Practice: Family Medicine Center in MA
Family Medicine • Amherst, MA
About
Atkinson Family Practice is a privately held family medicine clinic headquartered in Amherst, MA, with additional offices in Northampton and Amherst (4 US locations). They provide comprehensive, evidence-based care in a warm, patient-centered setting and offer services beyond primary care, including behavioral health, chiropractic, massage and physical therapy, nutrition counseling, transcranial magnetic stimulation (TMS) treatment, and concierge medicine. Contact: reception@doctorkate.net; phone 413-549-8400. Website: atkinsonfamilypractice.com. They position themselves as a community medical home for families in Western Massachusetts.
Clinic Type
Family Medicine
Address
6 Hatfield Rd, Northampton, Massachusetts 01060, US
Phone
413-300-6024
reception@doctorkate.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is the new appointment management method?
Atkinson Family Practice now offers appointment management via text and email — secure messages sent directly from our office, no app required.
How will I receive a reminder before my visit?
You'll get a text before your visit with a one-tap confirm or cancel option.
Can I complete forms before arriving?
For certain visits, receive a link 24 hours before to complete forms — so check-in is faster.
What technology is required to use reminders and forms?
Works entirely through standard SMS or email — nothing to download or install.
What should I do if I have questions about the messaging system?
The message will prompt you to call our front desk — we're always happy to help.
What is the number sending appointment reminders?
All messages come from 413-300-6024 — this is our verified office number. These messages are safe, secure, and sent directly from our practice.
Who can help if I have questions about the reminders?
Questions? Call our front desk anytime — we're happy to walk you through it. This system is opt-in and designed to make your experience more convenient.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- RateMDs: 2.7/5 (29)
- Sharecare: 1.0/5 (3)
- Yelp/MapQuest: 3.5/5 (17)
Patients praise
- High-quality, holistic approach to patient care
- Prompt communication and accessibility of same-day appointments
- Appreciation for specific practitioners (e.g., PAs or other MDs) within the practice
- Friendly and competent staff members noted by some patients
- Availability of diverse on-site services like physical therapy and mental health support
Common complaints
- Allegations of poor diagnostics and poor judgment
- Reports of offensive or dictatorial personality
- Complaints regarding administrative staff and reception responsiveness
- Claims of classist behavior or poor treatment of specific patient groups
- Dissatisfaction with handling of medical errors or negative outcomes
"The RN - inexperienced, mistakes happen - gave me a tetanus shot too close to my shoulder, resulting in bursitis... Although the office admitted their mistake... they refused to waive the bills... and treated me like I was the villain."
— RateMDs"Dr. Kate and all the employees here represent the epitome of good health care service... They are always friendly, prompt with communication, do everything they can to be in your best interest."
— OpenGovNYSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Dropdown - Atkinson Family Practice — Apr 29, 2026
- Sevi Health Clinics — Oct 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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