Family Medicine in Amherst, MA - Primary Care | Specialists
Family Medicine • Amherst, MA
Clinic Type
Family Medicine
Address
150 Infirmary Way, Amherst, MA 01003
Phone
413-577-5000
mghpfr@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- US News & World Report (Dr. Katherine J. Atkinson): Not specified (based on 173 reviews) (173)
- Healthgrades (Dr. Jessica Bossie): 3.7 out of 5 (12)
- RateMDs (Dr. Katherine J. Atkinson): 2.7 out of 5 (29)
- WebMD (Dr. Ross Midler): 3.0 out of 5 (13)
- Healthgrades (Dr. Leora Cohen-McKeon): 3.4 out of 5 (5)
- Birdeye (John P. Musante Health Center): 3.3 out of 5 (21)
- Cooley Dickinson Medical Group, Amherst Medical Associates: 3.5 out of 5 (21)
Patients praise
- Providers praised for being thorough, attentive, kind, and professional
- Patients value providers who listen well, are responsive via patient portals, and take a holistic approach
- Some practices recognized as Neighborhood Favorites with accessible office hours and diverse service offerings
- Positive experiences with specific providers who offer continuity and clear, practical health advice
Common complaints
- Reports of rude, unreliable, or dismissive office staff and communication issues
- Concerns about appointment cancellations, difficulty scheduling, and provider turnover
- Specific allegations of poor bedside manner, gaslighting, or dismissive treatment of patient concerns
- Complaints regarding medical errors, lack of thoroughness, or poor judgment by some providers
- Frustration with billing and administrative processes
"She is very kind, caring and concerned about whatever is bothering me. She doesn't rush the visits."
— Healthgrades review of Dr. Jessica Bossie"Dr. Spence is a real asset... She is thorough, but not overly chatty. She listens and changes course based on patient feedback."
— Mass General Brigham patient review of Dr. Denise A. Spence"My daughter has seen her for a few years now. She is short with her and us, always appears to be rushed... We are changing providers."
— Healthgrades review of Dr. Leora Cohen-McKeonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Department of Population & Public Health : University Health Services : UMass Amherst — Jul 7, 2026
- Celebrating 75 years of Community Health: Amherst’s Musante Health Center and the Hilltown Community Health Centers - Amherst Indy — Nov 1, 2025
- Lucille Passer, PA - Holyoke Health — Sep 9, 2025
- Dr. Julie Clifford Smail, MD - Rowley, MA - Internal Medicine — May 4, 2026
- Dr. Nicole M LaRue, MD, MSC - Wellesley, MA - Internal Medicine — May 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Amherst
Atkinson Family Practice is a privately held family medicine clinic headquartered in Amherst, MA, with additional offices in Northampton and Amherst (4 US locations). They provide comprehensive, evidence-based care in a warm, patient-centered setting and offer services beyond primary care, including behavioral health, chiropractic, massage and physical therapy, nutrition counseling, transcranial magnetic stimulation (TMS) treatment, and concierge medicine. Contact: reception@doctorkate.net; phone 413-549-8400. Website: atkinsonfamilypractice.com. They position themselves as a community medical home for families in Western Massachusetts.
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