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Center for Counseling and Mental Health – Amherst College - Amherst College offers a Center for Counseling and Mental Health that provides confidential mental health services to enrolled students. - Services typically include individual counseling, crisis support, group therapy, wellness resources, and outreach/education on mental health and wellbeing. - Access is designed to be accessible for all undergraduates in need, with confidential reporting and coordination with campus health and student life staff as needed. - Location and contact details are available through the Amherst College Health Services or Student Health and Counseling pages on amherst.edu, with typical appointment scheduling options for current students.

Clinic Type

Mental Health Counseling

Address

Scott House, 14 Hitchcock Road, Amherst, MA

Phone

413-542-2354

Email

ccmh@amherst.edu

Opening Hours

Front office hours 8:30am-4:30pm EST (as referenced for scheduling and contact); after-hours message return next business day

Telehealth

Online scheduling for two types of appointments (initial assessment and single session); log in via forms portal

Emergency Care

24/7 crisis phone counseling via 413-542-2354; National Suicide Lifeline 988; on-campus emergencies 413-542-2111; off-campus 911

Services Offered

  • urgent care
  • ongoing support
  • groups
  • brief individual therapy
  • single-session counseling
  • medication management
  • psychiatry
  • case management
  • 24/7 crisis phone counseling
  • online scheduling
  • appointments (initial assessment and single-session)

Technology & Equipment

  • WellTrack online mental health platform
  • Calm app (free for Amherst students)
  • Online appointment forms portal
  • Mentally health apps for stress, anxiety, depression ( WellTrack, Calm)

Team

  • CCMH staff, Varies by staff (not specified) — Counseling and mental health services team

Insurance & Payment

Call front office for details, online appointment forms portal, email ccmh@amherst.edu

Languages Spoken

Pricing

  • Crisis and urgent care appointments available same-day
  • First-time appointment for ongoing counseling can be scheduled within a week
  • After hours message return next business day
  • Annual/scheduled sessions and urgent care pricing not specified on page

Current Offers

Initial assessment and single-session appointment scheduling

FAQs

How can I make an appointment?

Call 413-542-2354, or self-schedule initial assessment and single-session appointments via the appointment forms portal (seasonal). Email ccmh@amherst.edu for assistance.

Are services confidential?

Yes. CCMH is a confidential resource; conversations are privileged and not shared without written permission.

My request asks for every FAQ question with its answer.

The page references various services, scheduling, and crisis resources but does not provide a structured FAQ section with distinct questions and answers beyond general guidance about scheduling, hours, and crisis resources.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Amherst College Counseling Center internal satisfaction surveys: N/A (No public numerical rating system available) (N/A)

Patients praise

  • efforts to expand staff and services in response to student feedback
  • appreciation for individual counselors when sessions are secured
  • availability of free, on-campus support
  • existence of group therapy and community-tailored programs
  • initiatives to address stigma and engage students through advisory boards and surveys

Common complaints

  • difficulty and delays in scheduling intake and follow-up appointments
  • insufficient staff levels to meet student demand
  • concerns regarding the quality and consistency of psychiatry and medication management services
  • lack of communication and disconnect between student needs and center offerings
  • frequent referrals to off-campus care, which creates financial burdens for some students

"I don’t trust the psychiatrists at all at the Center."

Student A, quoted in The Amherst Student (2021)

"I scheduled a counseling appointment but wasn’t able to get somebody to talk to when I was struggling the most. It really sucked, because while [getting an appointment] was taking so long, everything was spiraling."

Kamil Mouehla ’26, quoted in The Amherst Student (2022)

"I’ve been seeing a therapist at the Counseling Center for a year and a half, and while I really like her, the process of getting a therapist at Amherst is arduous. It is difficult to schedule an intake appointment, and they often must be planned months in advance."

Sophie Goldsmith ’24, Amherst College Admission Blog (2023)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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