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Clinic Type

Mental Health Counseling

Address

21 & 29 Pray St., Amherst, MA 01002

Phone

413-343-4357

Email

clientcare@hbhtherapy.com

Opening Hours

8:00AM - 7:00PM

Telehealth

Available for Massachusetts Residents

Services Offered

  • Mental health therapy
  • Counseling
  • Psychiatry
  • Medication management
  • Online therapy (Telehealth)
  • In-person counseling
  • Play therapy
  • Couples and marriage counseling
  • Family therapy
  • Life coaching

Technology & Equipment

  • Telehealth
  • In-person counseling

Insurance & Payment

Languages Spoken

Current Offers

Same/Next-day appointment availability

FAQs

What services are offered at Handel Behavioral Health in Amherst?

Outpatient mental health services including Individual Therapy, Child Counseling and Play Therapy, Teen and Adolescent Therapy, Couples and Marriage Counseling, Family Therapy, Psychiatry and Medication Management, Life Coaching, and Online Therapy (Telehealth) for Massachusetts Residents, plus In-Person Counseling at the Amherst location.

What Patients Say

Overall sentiment across review platforms: mixed

  • Handel Behavioral Health (aggregated): 4.7/5 stars (56 reviews)
  • WebMD (Dr. Nora Schwartz-Martin): 4.0/5 stars (6 ratings)
  • US News Doctors (Dr. Barry L. Farber): 3/5 stars (6 reviews)
  • Healthgrades (Dr. Kim Gaitskill): 5.0/5 stars (3 reviews)

Patients praise

  • Highly skilled and compassionate individual clinicians reported in private settings
  • Ease of communication and professionalism at some private behavioral health practices
  • Improved integration of care methods like group therapy and workshops in institutional settings

Common complaints

  • Difficulty accessing consistent care and long wait times for new patients at institutional centers
  • Limited capacity or scope of services for some institutional centers leading to redirection of patients
  • Concerns over billing practices and communication in private practices

"I cannot recommend Handel Behavioral Health (and especially my therapist, Jordan Castonguay) highly enough! ... Her skill and professionalism have been evident throughout my therapy journey."

Handel Behavioral Health Review

"Quite possibly the worst therapist in existence. ... Any doubts I had as to his parasitic money grubbing nature were removed when after I told him I no longer wanted his services and he sent me a bill for appointments beyond that date."

High Street Therapy Associates Inc Review

"I was essentially told that my struggles were not serious enough to merit any further appointments, and that I should come back in case of emergency."

Student experience regarding the Counseling Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Amherst, MA·Mental Health Counseling

Center for Counseling and Mental Health – Amherst College - Amherst College offers a Center for Counseling and Mental Health that provides confidential mental health services to enrolled students. - Services typically include individual counseling, crisis support, group therapy, wellness resources, and outreach/education on mental health and wellbeing. - Access is designed to be accessible for all undergraduates in need, with confidential reporting and coordination with campus health and student life staff as needed. - Location and contact details are available through the Amherst College Health Services or Student Health and Counseling pages on amherst.edu, with typical appointment scheduling options for current students.

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