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Clinic Type

Family Medicine

Address

41 Oakland Road, Suite 100, Asheville, NC 28801

Phone

+1-828-252-8885

Email

privacy@hcahealthcare.com

Opening Hours

See full hours

Telehealth

Available

Services Offered

  • primary care
  • wellness
  • annual physicals
  • antibiotic injections
  • behavioral telehealth appointments
  • chronic pain management
  • contraceptive injections
  • diabetes education
  • ear washes
  • electrocardiograms
  • hearing tests
  • joint injections
  • medication assistance
  • mole removal
  • nebulization
  • pap smears
  • staple and stitch removal
  • tuberculosis skin tests
  • vaccines
  • venipuncture
  • vision screenings
  • walk tests to qualify for oxygen
  • weight maintenance
  • well-child checks
  • wound drainage

Insurance & Payment

online payment platform, Online payment

Languages Spoken

FAQs

Do I need a referral to see a primary care doctor?

Not provided in the page.

Are Medicare annual wellness visits covered?

Your annual wellness visit is a free benefit covered by Medicare.

Is telehealth available for appointments?

Yes, telehealth visits are available.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: Mixed reviews generally averaging across individual providers rather than one practice-wide score (9 reviews mentioned on WebMD)
  • Yelp: Generally poor ratings on Yelp regarding office management (Unspecified)

Patients praise

  • High appreciation for individual providers who are described as attentive, knowledgeable, and caring
  • Praise for professional and effective nursing and support staff (e.g., phlebotomists)
  • Strong trust in long-term primary care relationships
  • Satisfactory management of routine health conditions and preventive care

Common complaints

  • Difficulties with office communication, including unresponsive phone lines and reliance on patient portals
  • Concerns over administrative "factory-like" operations and scheduling issues
  • Reports of billing errors and incorrect medical coding
  • Patient dissatisfaction with dismissive provider communication or rushed appointments
  • Occasional complaints regarding staff friendliness and long wait times

"Dr. Coleman has been my primary physician for more than 10 years... I was told Urgent Care was my best option. I guess my real best option is a new Doctors Office."

WebMD Review

"Dr. Abbott is the best primary care doctor I've ever had. She's an amazing listener and I can tell she cares about and thinks about my case even when I'm not right in front of her."

Healthgrades Review

"The worst Dr's office I've ever dealt with. I've been overcharged and visits have been coded incorrectly... I can't talk to office staff."

Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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