The Family Health Centers – When it comes to your health, we're in ...
Family Medicine • Asheville, NC • Since 1978 • Multiple (Asheville/Arden area) locations
About
The Family Health Centers of Asheville, Arden & Hominy Valley is a private, physician-owned family medical practice founded in 1978 and based in Asheville, NC. They offer compassionate, full-family care across six offices in western North Carolina, including locations in Asheville, Arden, and Candler. Services highlight patient education, community service, and medication refills. It is the largest independent family practice in Western NC, welcoming new patients of all ages. Key details: headquarters at 206 Asheland Ave., Asheville, NC 28801; main phone lines: 828-258-8681, 828-251-0777; website: fhconline.com.
Clinic Type
Family Medicine
Address
Asheville, Arden, NC (multiple locations)
Phone
828-258-8681
hr@thefhc.net
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
medical, prescription, health savings, flex savings, 401K, paid time off
Languages Spoken
—
FAQs
What is the Family Health Centers' philosophy?
At The Family Health Centers, you’re not a number, you’re family.
How can I schedule an appointment?
Please call 828-258-8681 to schedule an appointment.
What to expect when you visit?
What to expect when you visit (content referenced under 'What to expect when you visit' on site).
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.2 out of 5 stars (173 reviews)
- BBB: 1.67 out of 5 stars (3 customer reviews)
Patients praise
- Appreciation for individual providers who are perceived as attentive and caring
- Availability of same-day appointments and Saturday clinic hours
- Independent, physician-owned practice model valued by some patients
- Support for the practice's comprehensive team-based approach
Common complaints
- Complaints regarding front desk staff behavior and rudeness
- Reports of poor communication, including canceled appointments without proper notice
- Negative experiences with billing practices and perceived excessive charges
- Concerns regarding physician responsiveness and perceived lack of compassion
"Horribly Rude Front Desk Staff. They Clearly Don’t Care About Their Jobs Or Your Well Being. Please Be An Advocate For Yourself And Get The Proper Care You Deserve At A Clinic That ACTUALLY Wants To Help You Not Just Overcharge For Everything."
— LocalityBiz reviewer"The best for your family! Dr Spencer is one of the best family physicians in town! She will see you on the same day, if you need her to, and she will take her time with you."
— Birdeye reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family Health Centers AUG2025- 068 — Aug 15, 2025
- Athena patient portal – The Family Health Centers — Sep 2, 2025
- The Family Health Centers - Apple Maps — Mar 15, 2026
- Asheville Family Health Center's — Jul 4, 2026
- Asheville Family Health Center — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Asheville
Biltmore Family Medicine PLLC is a small family medical clinic in Asheville, NC offering primary care for all ages. Services include pediatric well visits, adolescent physicals, preventive care, vaccinations, acute care visits, and chronic disease management, with both pediatric and adult care in a two-provider practice. The offices are located at Saint Dunstans Rd, Asheville, NC 28803. Website: biltmorefamilymedicine.net. Contact: (828) 252-4020 / 4022. Notable details: 2 employees, modest web presence (monthly visits around 742; traffic decreasing), specializes in family medicine, preventive and chronic care.
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