Carolina Internal Medicine
Internal Medicine • Asheville, NC
About
Carolina Internal Medicine Associates (Carolina Internal Medicine Associates, PA) is an independent medical practice based in Asheville, NC, serving western North Carolina since 1970. Key details: - Location: Headquartered at 4 Vanderbilt Park Dr, Asheville, NC 28803 (3 offices total in the U.S.) - Type: Self-owned medical practice - Services: Patient-centered medical care in primary care/internal medicine - Workforce: About 10 employees; growing modestly - Leadership: CEO Alan Morgan; CFO John Anderson; Physician Partners including Mary Smith and Alan Morgan - Contact: main phone numbers (828) 258-0397, (828) 258-3390 - Tech: Uses athenahealth platform - Web presence: Carried on carolinaim.com with steady traffic (roughly 6k monthly visits), low bounce rate - Categories: Healthcare, preventive and chronic condition management, clinical services If you’re seeking medical care in Asheville, they present as a long-standing, patient-centered internal medicine option with a small, local-centric team.
Clinic Type
Internal Medicine
Address
Asheville and Clyde, North Carolina
Phone
(828) 258-0397
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Opening Hours
Monday to Friday, 8am - 4:30pm
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
From preventive care to complex chronic conditions, internal medicine services for adults.
What are the patient services offered?
From routine wellness visits to chronic disease management; full range of internal medicine services all coordinated under one roof.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate: 4.5 stars (365 reviews)
- Apple Maps: 2.3 stars (37 reviews)
- Yahoo Local: 2.5 stars (37 reviews)
Patients praise
- Some patients report receiving thorough, friendly, and helpful medical care
- Praise for specific physicians and medical staff excellence
- Appreciation for the convenience of the walk-in clinic services
Common complaints
- Poor customer service and communication, including difficulty reaching the office by phone
- Long hold times and delays in callbacks
- Issues with office administration, such as billing concerns and administrative errors
- Complaints about extra or unexpected fees for services like portal use
- Concerns about the effectiveness of medical assistants and slow internal processes for tasks like prior authorizations
"20 min hold times, no call backs. Doctors seem good but leaving bc of office management."
— Yelp review"The medical staff is excellent, the office workers will make you regret you called."
— Yahoo Local review"I have been a patient with Carolina Internal Medicine for almost fifteen years. I am writing in support of their excellent physicians..."
— WebMD patient testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Winifred Morehouse, MD - Internal Medicine Physician in Arden, NC — May 14, 2026
- Asheville Business Blog: Carolina Hand & Sports Medicine joins Mission Health Partners Network — May 31, 2026
- Jordan Preiss Staton, MD - UWH of the Carolinas — Sep 12, 2025
- Dr. Elizabeth F. Gardner, MD - Internal Medicine Physician in Marion, NC — May 14, 2026
- Meridian Internal Medicine, PA - Alumni Association — Oct 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Biltmore Medical Associates is a small private medical practice based in Asheville, NC, offering primary care and related medical services. They operate 4 offices in Asheville, with the headquarters at 147 Asheland Ave, Asheville, NC 28801. The team includes a handful of clinicians and staff (4 employees), focused on primary care and related healthcare services. Contact numbers: 828-251-1801 and 828-258-1188. Website: biltmoremedical.com.
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