Internal Medicine - Asheville
Internal Medicine • Asheville, NC
Clinic Type
Internal Medicine
Address
MAHEC Internal Medicine 123-A Hendersonville Road Asheville, NC 28803
Phone
(828) 771-3500
AskTalent@mahec.net
Opening Hours
Monday-Friday 8:00am - 5:00pm
Telehealth
Telehealth Appointments available (FollowMyHealth)
Emergency Care
24/7 on-call coverage (just call the office and press the option to reach the answering service)
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
Note about prescribing on first visit or after hours?
Please note that we do not prescribe controlled substances on the first visit or after hours.
What are the practice hours?
Monday-Friday 8:00am - 5:00pm.
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Carolina Internal Medicine Associates (Birdeye): 4.5 out of 5 stars (365 reviews)
- MAHEC Internal Medicine (Birdeye): 3.3 out of 5 stars (30 reviews)
- Dr. Jennifer Wilhelm (Healthgrades): 4.5 out of 5 stars (34 ratings)
- Dr. Thomas A. Starnes (Vitals): 5.0 out of 5 stars (71 ratings)
Patients praise
- Providers described as professional, knowledgeable, and thorough
- Good bedside manner, with many patients feeling heard and respected
- Effective treatment and accurate diagnoses
- Clean and calm office environments
- Punctuality by support staff in specific practices
Common complaints
- Difficulty reaching office staff and long phone wait times
- Issues with administrative processes, including records transfers and appointment scheduling
- Reports of poor bedside manner from some providers (e.g., dismissing patient concerns, being rude)
- Extended wait times for appointments
- Dissatisfaction with support staff performance (e.g., nursing or medical assistants)
"Patients consistently commend Dr. Thomas Alan Starnes for his thorough, knowledgeable, and professional approach to care, as well as his ability to explain medical issues clearly and patiently."
— Vitals"I was a patient of their's for four years+. I decided to check out another practice. When that practice asked for my records from them, they canceled my next appointment without letting me know... Terrible customer service."
— Birdeye (Carolina Internal Medicine Associates)"Dr. Erway is a kind, caring, and extremely bright physician. She diagnosed a GI issue for my wife that had eluded GI specialists and other doctors for 10 months."
— HealthgradesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- AdventHealth welcomes new internal medicine physician in South Asheville | AdventHealth News and Stories — Nov 3, 2025
- Dr. Winifred Morehouse, MD - Internal Medicine Physician in Arden, NC — May 14, 2026
- Jordan Preiss Staton, MD - UWH of the Carolinas — Sep 12, 2025
- Dr. Elizabeth F. Gardner, MD - Internal Medicine Physician in Marion, NC — May 14, 2026
- Direct Primary Care: From Trend to Proven Model - Integrative Family Medicine of Asheville — Jan 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Asheville
Biltmore Medical Associates is a small private medical practice based in Asheville, NC, offering primary care and related medical services. They operate 4 offices in Asheville, with the headquarters at 147 Asheland Ave, Asheville, NC 28801. The team includes a handful of clinicians and staff (4 employees), focused on primary care and related healthcare services. Contact numbers: 828-251-1801 and 828-258-1188. Website: biltmoremedical.com.
Carolina Internal Medicine Associates (Carolina Internal Medicine Associates, PA) is an independent medical practice based in Asheville, NC, serving western North Carolina since 1970. Key details: - Location: Headquartered at 4 Vanderbilt Park Dr, Asheville, NC 28803 (3 offices total in the U.S.) - Type: Self-owned medical practice - Services: Patient-centered medical care in primary care/internal medicine - Workforce: About 10 employees; growing modestly - Leadership: CEO Alan Morgan; CFO John Anderson; Physician Partners including Mary Smith and Alan Morgan - Contact: main phone numbers (828) 258-0397, (828) 258-3390 - Tech: Uses athenahealth platform - Web presence: Carried on carolinaim.com with steady traffic (roughly 6k monthly visits), low bounce rate - Categories: Healthcare, preventive and chronic condition management, clinical services If you’re seeking medical care in Asheville, they present as a long-standing, patient-centered internal medicine option with a small, local-centric team.
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