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About

Biltmore Medical Associates is a small Asheville-based primary care medical practice with 4 employees and 4 offices in the United States (headquartered at 147 Asheland Ave, Asheville, NC 28801). They operate in medical practices/primary care and offer general medical services across multiple locations in Asheville. Contact numbers include 828-251-1801 and 828-258-1188.

Clinic Type

Primary Care

Address

147 Asheland Ave, Asheville, NC 28801

Phone

+1 828-251-1801

Email

Opening Hours

Mon–Fri 8:00am–4:30pm; Sat/Sun: CLOSED

Telehealth

Available via Online Patient Portal and specific portal/virtual options referenced (telehealth login links in extras)

Services Offered

  • Internal Medicine
  • Family Medicine
  • Primary care
  • Patient-centered medical home

Technology & Equipment

  • State of the art medical records management
  • current technology for healthcare

Team

  • Team, Board certified in Internal Medicine or Family Medicine — Physicians and staff (board certified Internal/Family Medicine)

Insurance & Payment

  • Most major primary care Insurance providers
  • Blue Cross Blue Shield (Level 3, Blue Cross Quality Provider)

In-network with most major primary care Insurance providers.

Online bill pay, Phone payments, In-person payments, Online payments via Online Patient Portal, In-office payments

Languages Spoken

  • English

FAQs

Do you accept most major insurance providers?

Yes, in-network with most major primary care insurance providers.

New Patient Appointments

Please contact the office for new patient availability.

Same Day Appointments

When you’re sick, we’ll see you the same day and never refer you to urgent care.

Online Patient Portal

Manage payments and more through our easy online system.

Awards & Accreditations

  • NCQA Level 3 Patient Centered Medical Home
  • Blue Cross Blue Shield Level 3, Quality Provider
  • Level 3 Patient Centered Medical Home – NCQA
  • Blue Cross Quality Provider – Level 3

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yahoo Local/MapQuest: 3.5/5 (11 reviews (aggregated on Yahoo Local))

Patients praise

  • Doctors are described as caring, attentive, and good listeners
  • Patients appreciate the personal care and long-term relationships formed with their primary care providers
  • Ease of getting in touch with on-call physicians for urgent medical matters
  • Staff and medical team are seen as helpful and responsive

Common complaints

  • Some patients noted dissatisfaction with mental health referral processes

"These Doctors truly care about their patients and Dr Rennard is genuinely interested in me and my family. HE listens and answers my questions."

Yelp/Yahoo Local user review

"Dr Bailes and ?alisha are wonderful Great personal care and responses I felt well cared for in our new to Asheville experience"

Yahoo Local/MapQuest user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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