Primary Care Services - Mission Health
Primary Care • Asheville, NC
About
Summary: Mission Health, based in Asheville, NC, offers primary care services through its network of hospitals, care centers, and affiliated providers in Western North Carolina. As part of HCA Healthcare since 2019, Mission Health operates six acute care hospitals (plus one inpatient rehabilitation hospital), CarePartners for post-acute care, and is home to the region’s Level I Trauma Center. They emphasize patient-centered care aimed at helping patients achieve desired health outcomes and provide access points across Western North Carolina, including imaging and emergency services. For primary care specifics (clinics, providers, locations), visit missionhealth.org or contact 1-828-213-1111.
Clinic Type
Primary Care
Address
509 Biltmore Avenue, Asheville, North Carolina, 28801, US
Phone
(828) 213-1111
MissionCommunity@HCAHealthcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is primary care?
Primary care refers to the day-to-day healthcare you receive from your doctor, including annual checkups, vaccines, physicals, and care for minor injuries and illnesses.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Yelp: 2.3/5 stars (214 reviews)
- Healthgrades: 54% recommend (patient experience rating 16% below national average)
Patients praise
- Some patients report positive experiences with individual doctors and nurses, describing them as caring and skilled despite broader systemic concerns
- Instances of professional and attentive service in specific community primary care settings
Common complaints
- Long wait times and poor communication regarding delays
- Concerns regarding staffing levels and under-resourcing following HCA Healthcare acquisition
- Dissatisfaction with billing practices and financial transparency
- Reports of unsanitary conditions and lapses in patient care support
- Difficulties accessing timely physician care or medical attention when needed
"STAY WAY FROM MISSION HOSPITAL! Go ANYWHERE ELSE! They lie, underpromise, made my Mother wait for 45 mins in soiled undergarments..."
— Better Business Bureau review"None of the patients who shared their complaints about quality of care at Mission... said they blamed the staff. They said they found nurses, doctors, and other hospital workers there to be terrific and caring and highly skilled."
— Asheville Watchdog reporting"Everyone was in good spirits and were very focused on my care and health needs! Thank You!"
— LocalityBiz review of Mission Community Primary CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mission Hospital faces questions over HCA agreement — Mar 11, 2026
- Asheville Business Blog: Patients at Tallulah Health Center benefit from new digital radiology equipment provided by Mission Health — Jun 3, 2026
- Cynthia K. Morrison, NP - Nurse Practitioner in Asheville, NC — May 14, 2026
- Asheville Business Blog: Mission Health awarded $1.25 million grant from The Duke Endowment — May 26, 2026
- Asheville Business Blog: Mission Health's Project Access receives three-year funding from The Duke Endowment — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Asheville
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Biltmore Medical Associates is a small Asheville-based primary care medical practice with 4 employees and 4 offices in the United States (headquartered at 147 Asheland Ave, Asheville, NC 28801). They operate in medical practices/primary care and offer general medical services across multiple locations in Asheville. Contact numbers include 828-251-1801 and 828-258-1188.
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