Athol Primary Care - Heywood Hospital
Family Medicine • Athol, MA • Since 1907
About
Athol Primary Care at Heywood Hospital is part of Heywood Healthcare, a regional, independent community health system serving north central Massachusetts and southern New Hampshire. The system includes Heywood Hospital (134-bed acute care in Gardner), Athol Hospital (25-bed Critical Access in Athol), and Heywood Medical Group, which operates multiple primary care clinics and urgent care sites across the region. Key Athol Primary Care details: - Part of Heywood Medical Group with a presence in Athol. - Primary care services and specialists available through the Athol locations listed under Heywood Medical Group. - Athol Hospital serves as the local hospital campus for the Athol area, complemented by satellite clinics in the region. If you need directions, contact info, or a specific Athol Primary Care location within Heywood Medical Group, I can pull exact addresses and hours.
Clinic Type
Family Medicine
Address
2033 Main Street Athol, MA 01331
Phone
+19786323420
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9 stars (155 reviews)
- Healthgrades (for Athol Memorial Hospital): 76% recommend (N/A)
- Healthgrades (for individual providers at Athol Primary Care): 4.3 stars (6 reviews)
Patients praise
- Some specific providers are praised for being thorough, pleasant, and concerned
- Some nurses are described as professional and responsive
- Majority of hospital patients would recommend the facility (based on some metrics)
Common complaints
- Long wait times in the emergency room
- Perceived lack of care or dismissive attitudes from staff/nurses
- Communication issues regarding patient care and procedures
- Frustration with administrative processes such as referrals and triage
- Negative experiences with mental health intake/evaluation procedures
"The RN staff truly made my family feel that they did not care about patient care at all. They were endlessly rude, and acted as if they were being inconvenienced every time they interacted with us."
— LocalityBiz (Review of Athol Hospital)"Dr Brabec was very candid with me, he listened to my concerns and offered effective solutions to my problems. I highly recommend him."
— Healthgrades (Review of provider at Athol Memorial Hospital)"The woman very rudely told me that I needed to make an appointment at heywood orthopedics and gave me the number, sending me on my way. The ER was completely empty and there was no reason that they couldn’t help me."
— LocalityBiz (Review of Athol Memorial Hospital ER)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Miguel Laforet Matos, MD - Athol Hospital — May 14, 2026
- Internal Medicine / Family Medicine Physician – Outpatient Primary ... — Feb 2, 2026
- Miguel A. Laforet-Matos, MD - Marquis Top Doctors — Mar 18, 2026
- Dr. Tricia L. Vorderstrasse, MD - Family Medicine Doctor in Athol, MA — May 14, 2026
- Addiction Services and Community Health: Insights from Heywood ... — Feb 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Summary: Athol Memorial Hospital, also known as Athol Hospital, is a small, nonprofit community hospital in Athol, Massachusetts. Key details: - Type: 25-bed community hospital; emergency department available; has a helipad. - History: Founded in 1950; named to honor local soldiers who died in WWII. Merged with Heywood Hospital (Gardner) in 2013 to form Heywood Healthcare, and later renamed Athol Hospital after the merger. As of 2023, Heywood Healthcare filed for Chapter 11 bankruptcy, raising questions about the hospital’s future. - Location: HQ and primary address at 2033 Main Street, Athol, MA 01331; other listed offices include Gardner, MA. - Standards: Joint Commission accredited. If you’re specifically looking for Athol Hospital locations, the main Athol address is 2033 Main Street, Athol, MA 01331. Additional listed offices are in Gardner, MA (242 Green St., Gardner, MA 01440) and other Gardner/Athol listings.
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