Locations - Athol Hospital
Family Medicine • Athol, MA • Since 1950
About
Summary: Athol Memorial Hospital, also known as Athol Hospital, is a small, nonprofit community hospital in Athol, Massachusetts. Key details: - Type: 25-bed community hospital; emergency department available; has a helipad. - History: Founded in 1950; named to honor local soldiers who died in WWII. Merged with Heywood Hospital (Gardner) in 2013 to form Heywood Healthcare, and later renamed Athol Hospital after the merger. As of 2023, Heywood Healthcare filed for Chapter 11 bankruptcy, raising questions about the hospital’s future. - Location: HQ and primary address at 2033 Main Street, Athol, MA 01331; other listed offices include Gardner, MA. - Standards: Joint Commission accredited. If you’re specifically looking for Athol Hospital locations, the main Athol address is 2033 Main Street, Athol, MA 01331. Additional listed offices are in Gardner, MA (242 Green St., Gardner, MA 01440) and other Gardner/Athol listings.
Clinic Type
Family Medicine
Address
Quabbin Commons Plaza 81 Reservoir Drive Athol, MA 01331
Phone
+19782493511
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregate of various platforms): 2.9 stars out of 5 (155 reviews)
- Healthgrades / Homefacts (Medicare data): 76% Patient Experience Rating (varies by source/metric) (103 surveys referenced)
Patients praise
- Some patients report quick, efficient intake and registration in the ER
- Occasional praise for attentive, professional staff, including techs and some nurses
- Appropriate for minor or routine medical needs
Common complaints
- Complaints regarding unprofessional, callous, or rude staff, particularly nurses and some ER physicians
- Reports of long wait times and perceived lack of urgency
- Concerns over patient communication and lack of empathy
- Negative experiences regarding pain management and patient care transitions
- Issues with responsiveness to patient needs and call lights
"The RN staff truly made my family feel that they did not care about patient care at all. They were endlessly rude... The ONLY redeemable staff here were the techs and the EMTs."
— LocalityBiz user review"My favorite ER! Every time I walk in here I feel like I'm acknowledged immediately. Sometimes by the dr. Themselves! They register us quickly and get us right to a room."
— OpenGovNY user review"This is by far the worst hospital experience I’ve ever had! ... It was clear to me as soon as I got to the ER that these people don’t care."
— Birdeye aggregate review (Pt C.)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Juan Vernon, MD - Athol Hospital — Sep 27, 2025
- Miguel Laforet Matos, MD - Athol Hospital — May 14, 2026
- Athol Hospital participation in the Rural Hospital Stabilization Program — Mar 6, 2026
- Heywood Healthcare Unveils Long-Awaited Solar Panel Project ... — Jan 13, 2026
- Addiction Services and Community Health: Insights from Heywood ... — Feb 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Athol
Summary: Crystal Lake Family Doctor – Family Medicine for McHenry County is a physician-owned, independent practice based in Crystal Lake, Illinois. It provides general family medicine services to families and operates from multiple Crystal Lake offices (HQ at 1095 Pingree Rd, Crystal Lake, IL 60014). The practice is small (2 employees) with annual revenue around $8.18M and uses Centricity as its tech platform. Website: myfamilymedicine.com. Contact: office@myfamilymedicine.com; Phone: (815) 459-6655 or (847) 658-9922. The firm serves primarily the United States market, with a modest web presence and typical patient traffic metrics (monthly visits ~1,361, bounce 0.5%).
Athol Primary Care at Heywood Hospital is part of Heywood Healthcare, a regional, independent community health system serving north central Massachusetts and southern New Hampshire. The system includes Heywood Hospital (134-bed acute care in Gardner), Athol Hospital (25-bed Critical Access in Athol), and Heywood Medical Group, which operates multiple primary care clinics and urgent care sites across the region. Key Athol Primary Care details: - Part of Heywood Medical Group with a presence in Athol. - Primary care services and specialists available through the Athol locations listed under Heywood Medical Group. - Athol Hospital serves as the local hospital campus for the Athol area, complemented by satellite clinics in the region. If you need directions, contact info, or a specific Athol Primary Care location within Heywood Medical Group, I can pull exact addresses and hours.
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