Mental Health Therapy & Addiction Recovery Counseling in Western ...
Mental Health Services • Athol, MA • Six licensed outpatient sites locations
Clinic Type
Mental Health Services
Address
Western Massachusetts (multiple locations)
Phone
413-773-1314
info@csoinc.org
Opening Hours
Monday–Friday: 8:30am–5pm (Closed for Lunch: 12:30pm-1pm)
Telehealth
Not specified
Emergency Care
Open access to outpatient, urgent, and emergency behavioral health care as part of CBHC designation
Services Offered
Technology & Equipment
Insurance & Payment
No specific insurers listed in the provided text
Not explicitly listed in provided text
Languages Spoken
FAQs
What services are provided at CSO’s outpatient clinics?
A full range of behavioral health and substance abuse services, with on-site and in-home/community-based delivery.
Are walk-in appointments available?
Yes, CSO offers walk-in appointments at all outpatient clinics.
Where are CSO locations and contact information?
Locations across Western Massachusetts; contact via main line 413-773-1314 or email info@csoinc.org.
What is the Intensive Outpatient Program (IOP/SOAP)?
A three-week intensive recovery program for substance use issues, with half-day group treatment and 12-Step meetings.
Is there a Driving Under the Influence (DUI) program?
Yes, Driver Alcohol Education (DAE) is a 16-week court-m mandated program available at Northampton and Amherst clinics.
Is there a Second Offender Aftercare Program?
Yes, a 26-week court-mandated program for anyone convicted of a second DUI, with documentation provided to the Registry and Probation.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (Clinical & Support Options): 1.8/5 (24 reviews)
- CleanSlate Centers (Athol): 4.5/5 stars (19 reviews)
- Recovered.org (Clinical & Support Options): 4.2/5 (Trustscore)
Patients praise
- Compassionate and caring staff at specific addiction treatment centers (CleanSlate)
- Effective medication-assisted treatment (MAT) programs
- Convenient and helpful support services for recovery
Common complaints
- Poor administrative communication and difficulty reaching staff
- Issues with medication management and scheduling/cancellations
- Perception of long wait times for therapy appointments
- Frustration with professional conduct of staff
"When they know your a recovering addict all they so is try to prescribe you everything they possibly can then when you want to be off all their meds they try to prolong it as long as possible. They are horrible with a scheduling cancel last minute or double book so when you show up for your apt they took someone else and send you home. Place is a total joke."
— LocalityBiz (Reviewer: mariah lafountain)"Honestly hands down a life send for me was clean slate. Some of the most caring,loving, compassionate women work here. I have been going for awhile now and it’s saved my life."
— CleanSlate Centers websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Evolve Recovery Center at Millbury Photos, Reviews - Millbury, Massachusetts
- Matt Broussard - Addiction Specialist, Drug & Alcohol Counselor, Woburn, MA, 01801 | Psychology Today — Jul 7, 2026
- Residential Addiction & Mental Health Treatment at Clearbrook Massachusetts — Jul 19, 2024
- National Helpline for Mental Health, Drug, Alcohol Issues | SAMHSA — Jun 9, 2023
Information sourced from the clinic's website as of July 11, 2026.
More mental health services clinics in Athol
Athol Hospital (former Athol Memorial Hospital) is a small, nonprofit community hospital in Athol, Massachusetts. Key points: - History and status: Founded in 1950; originally Athol Memorial Hospital. Merged with Heywood Hospital in 2013 to form Heywood Healthcare and was renamed Athol Hospital. As of 2023, Heywood Healthcare filed for Chapter 11 bankruptcy, with ongoing uncertainty about the hospital’s future. - Location and scope: 25 beds, emergency department, helipad. Located in Athol, MA, with operations anchored through Heywood Healthcare network. - Capacity and finances: Approximately 31 employees (about 10–12% growth noted recently) and annual revenue around $10 million. - Standards and oversight: Maintains Joint Commission standards. - Facilities and services: General acute care hospital with emergency services; part of a network that has expanded related services (e.g., pulmonary function testing at a larger adjacent facility). Specific service line details are not exhaustively listed in the provided content. - Contact and online presence: Headquarters at 2033 Main St., Athol, MA 01331; main site atholhospital.org.
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